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  • February 17, 2015 at 11:16 pm #397883
    jameelkarim

    I’m having a problem whereby the Google map and the forms are not showing up. I’m on the latest version (3.0.8). Link to the site is salesmetric.ca/contactus

    February 18, 2015 at 1:24 pm #398082
    Yigit

    Hi Jameel!

    Can you please try de-activating all active plugins and check if that helps?

    Best regards,
    Yigit

    February 18, 2015 at 3:10 pm #398156
    maastrichtuniversity

    I’m having the same problem. I just tried disabling all my plugins as per this suggestion and the maps still didn’t show up.

    February 18, 2015 at 3:13 pm #398157
    maastrichtuniversity

    OK, I feel a bit foolish. Just went back into the Google Maps interface in Avia and clicked the “Fetch Coordinates” button, and now the map works perfectly. I withdraw my question.

    February 18, 2015 at 3:16 pm #398160
    Yigit

    Hey!


    @maastrichtuniversity     Thanks for the update! Glad you figured it out :)

    Regards,
    Yigit

    February 18, 2015 at 4:11 pm #398218
    jameelkarim

    Still doesn’t work for me. Even after deactivating all the plugins.

    February 18, 2015 at 9:38 pm #398470
    Elliott

    Hey!

    Try completely deleting Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest.

    If that does not help then can you send us a WordPress login so we can take a closer look? Also let us know if we can deactivate your plugins while testing.

    Best regards,
    Elliott

    • This reply was modified 9 years, 2 months ago by Elliott.
    February 18, 2015 at 9:49 pm #398477
    jameelkarim
    This reply has been marked as private.
    February 18, 2015 at 10:00 pm #398481
    tab01234

    I am having the same problem,, if I delete Enfold from my themes directory and reinstall wont that delete all of my modifications to the theme?
    Brand new to WordPress btw, used to be a Flash designer before it became obsolete…./

    February 19, 2015 at 12:07 pm #398806
    Ismael

    Hi!


    @jameelkarim    : I’m not sure what’s wrong with your installation but can you please delete the other themes except for Enfold and default WP themes? In a few cases, fragments of settings from previous themes can break the current theme.


    @tab01234    : Please refer to this link on how to properly update the theme: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Ismael

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