June 19, 2014 at 3:10 pm #281220
Every time I try and upload my logo or an image I get the following:
Unable to create directory wp-content/uploads/2013/04. Is its parent directory writable by the server?
I tried to manually create the folder, but that didn’t work either as it changes it back to wp-content/uploads/
So …HELP I guess.
CharlJune 19, 2014 at 5:35 pm #281276
Please make sure that wp-content>uploads folder has correct permissions ( 755 )
YigitJune 23, 2014 at 11:34 am #282364June 23, 2014 at 12:02 pm #282378
Please let us know so we can mark this thread or assist you further :) We will be waiting to hear from you
YigitJune 23, 2014 at 12:49 pm #282401
So first I set settings > media ‘Organize my uploads into month- and year-based folders’ to inactive
Then I checked wp-content > uploads file permissions and it was already set to 755
I tried to upload my logo and it didn’t work, I got the following message
‘The uploaded file could not be moved to wp-content/uploads’
So I followed the following instructions: http://www.wpbeginner.com/wp-tutorials/how-to-fix-image-upload-issue-in-wordpress/
…and I still can’t upload my logo or any other image over the Media uploader?
Even when I activate ‘Organize my uploads into month- and year-based folders’ in settings > media I can’t upload images.
So I have no idea what to do now?
regards CharlJune 23, 2014 at 1:04 pm #282416
Do you mind creating a temporary admin login and posting it here privately so we can look into it?
YigitJune 23, 2014 at 1:52 pm #282451June 24, 2014 at 6:36 am #282824
I activated the default WP theme and tried uploading a file and the error occurred, so the problem is not related to the theme but to the server. I suggest contacting your hosting support regarding this issue, there is little we can do from our end.
JosueJune 24, 2014 at 10:21 am #282909
Thanks for your feedback and time.
I spoke to my provider and they are keen to help but also asked if you have any idea what the problem is. Also if you have a list of requirements relating to hosting your template?
Without that they say they can’t start looking into the problem.
CharlJune 24, 2014 at 6:30 pm #283175
You can try to change the folder permission to 777 – maybe 755 is not enough in your case. We have no list of minimum requirements because it depends on the wordpress plugins, etc. you want to use but we recommend php5.4, 30 seconds (or more) php execution time and 128 megabyte allocated php memory. PHP5.5 should also work but because some plugins are still not compatible with the latest php version 5.4 is probably the better choice.
PeterJune 25, 2014 at 10:13 am #283466
The topic ‘having problems uploading images’ is closed to new replies.