Viewing 23 posts - 1 through 23 (of 23 total)
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  • #396143

    http://borstch.eu/aptare7/

    The header background image doesn’t always load on mobile devices. It appears about 50% of the page loads. The header just looks white.

    Is there any way to fix this?

    • This topic was modified 9 years, 1 month ago by crewneck.
    #396509

    Hi crewneck!

    For me it seems to be fine. Can you please provide a screenshot of the header showing how it should be displayed?

    Best regards,
    Andy

    #396596

    Sure! See below. It also happens when you change from portait to landscape mode.

    http://borstch.eu/stuff/3.pnghttp://borstch.eu/stuff/3.png

    #396994

    Hi!

    I’m sorry but I can’t reproduce the issue. The header background shows fine on mobile device. Try to add this to the Quick CSS field:

    .header_color .header_bg {
    background: #fff url(https://64.19.142.12/borstch.eu/aptare6/wp-content/uploads/2015/02/aptare_bg_header1.png) top left repeat-x fixed !important;
    }

    Regards,
    Ismael

    #397617

    I tried that CSS but I’m still experiencing problems with it. Any other ideas?

    #397944

    Hi!

    Try this instead:

    .header_color .header_bg {
    background-image: url(https://64.19.142.12/borstch.eu/aptare6/wp-content/uploads/2015/02/aptare_bg_header1.png);
    }

    Cheers!
    Rikard

    #398465

    The page just get stuck in loading mode. It never finishes. And the header turns white on all devices.

    #398466

    I’ve moved the page to http://borstch.eu/aptare7/

    #398811

    Hi!

    I’m sorry but you have the old version of the theme, 3.0.5. Please download the latest version, 3.0.8, from your themeforest account then update the theme via FTP. Refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Ismael

    #398918

    http://borstch.eu/aptare8/

    I’ve updated to 3.0.8 but I’m still experiencing problems.

    Also the update appears to have changed my responsive menu icon back to the Enfold default.
    http://borstch.eu/stuff/update308.pnghttp://borstch.eu/stuff/update308.png

    #398925

    Hey!

    How did you customise the mobile menu before you updated?

    Best regards,
    Rikard

    #398932

    I changed this in functions.php

    ‘mobile_menu’ => array( ‘font’ =>’entypo-fontello’, ‘icon’ => ‘ue8a5’),

    to

    ‘mobile_menu’ => array( ‘font’ =>’entypo-fontello’, ‘icon’ => ‘ue811’),

    #398935

    Hi!

    Ok, in a child theme? If it was in a child theme it should not have been overwritten.

    Cheers!
    Rikard

    #398937
    This reply has been marked as private.
    #398956

    I solved the menu issue. But still problems with the header unfortunately.

    #398978

    This is how it looks at the moment on my iPhone

    http://borstch.eu/stuff/update_changes.pngftp: <a href=(Email address hidden if logged out) /public_html/stuff/update_changes.png” />

    http://borstch.eu/stuff/update_changes2.pnghttp://borstch.eu/stuff/update_changes2.png

    • This reply was modified 9 years, 1 month ago by crewneck.
    #398981

    Hi!

    Please add following code to Quick CSS in Enfold theme options under General Styling tab

    @media only screen and (max-width: 990px) {
    #wrap_all {
    position: relative !important;
    }}

    Best regards,
    Yigit

    #398993

    Thanks! I get a grey area above the header and below the footer when I scroll up and down on mobile devices. It possible to prevent this somehow?

    http://borstch.eu/stuff/grey_areas.pnghttp://borstch.eu/stuff/grey_areas.png

    #399001

    Hi!

    I cannot see grey bars on my iphone – http://imgur.com/a/Mwfpm
    Can you please flush browser cache on your iphone and refresh your page a few times?

    Regards,
    Yigit

    #399016

    Flushed and reloaded but the grey area is still present. I’m using a pretty old iPhone 4S. Can that be it?

    I also see that a thin white line has appeared under the footer on mobile devices. Any idea why that is?

    #399022

    The white line is only present in portrait mode.

    #399180

    The grey area when scrolling up/down seems to be present on other pages I’ve accessed through my iPhone 4S, so that probably has to do with the browser.

    But would be nice to solve the problem with header background. Thanks for being patient.

    #399980

    Hi!

    I can’t see any grey or white background neither on my phone. Your website looks good to me on mobile. Please also try on other mobile devices. However site is loading a bit slowly for me. Try to switch off all plugins, to make sure none is causing any issues.
    Also we strongly recommend to use a child theme for any customization on functions.php, so your changes (e.g. your mobile menu) will be safe on every update.

    Best regards,
    Andy

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