Viewing 7 posts - 1 through 7 (of 7 total)
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  • April 30, 2017 at 10:30 pm #785421
    PaddleSurfEs

    Hi,

    I saw a lot of related issues to not displaying header menu on mobile browsers but no one seems to be exactly the same.
    The header menu does not display on mobile when it´s activated on the back office.
    My web is this one

    Could you please have a look?

    Thank you.

    May 1, 2017 at 7:29 am #785553
    John Torvik

    Hey PaddleSurfEs,

    Thanks for using our theme :)

    Can you please try de-activating all active plugins and check if that helps?

    Best regards,
    John Torvik

    May 1, 2017 at 11:14 am #785635
    PaddleSurfEs

    Hi John,

    Ok, it´s good question :) Header mobile menu displays again when I turn off WP Rocket. Do you need to know some of my WP Rocket´s settings?

    Thank you.
    BR,

    • This reply was modified 6 years, 11 months ago by PaddleSurfEs.
    May 1, 2017 at 8:29 pm #785961
    Basilis

    Hi,

    Can you while enable WPRocket purge the WP cache and let us know if the issue is been fixed?
    Thank you

    Best regards,
    Basilis

    May 1, 2017 at 9:08 pm #785984
    PaddleSurfEs

    Hi,

    I did it and didn´t solve the problem.
    I now know what is the problem, header mobile menu works if I turn off the WP Rocket JS minification.
    Do you have any solution to let it on without having the not displaying issue?
    => The solution could be excluding the JS files related to the mobile header menu from the minification process. What do you think? If it looks ok for you, can you list me the JS files I should exclude?

    Thanks for your help.
    BR,

    • This reply was modified 6 years, 11 months ago by PaddleSurfEs.
    May 2, 2017 at 8:09 am #786206
    John Torvik

    Hi,

    I`ll check it better with my team and we will return to you an answer as soon as possible.

    Best regards,
    John Torvik

    May 2, 2017 at 11:49 pm #786795
    Yigit

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Yigit

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