Viewing 6 posts - 1 through 6 (of 6 total)
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  • July 21, 2017 at 10:27 pm #825253
    dmpitzer

    Hello,

    I have an issue where the headline rotator stops showing any information when the screen size changes. The easiest way to reproduce this is on a tablet or mobile device and flip between portrait and landscape. You can also see it by dragging the browser window to be in different sizes. I’m using the latest Chrome, edge, IE and Firefox versions on Windows.

    Dave

    July 22, 2017 at 8:33 am #826834
    Mike

    Hey dmpitzer,
    Sorry I was unable to duplicate this issue in Chrome or Firefox, I will ask the team to also try.

    Best regards,
    Mike

    July 22, 2017 at 10:24 pm #828483
    dmpitzer

    Please review video in the link provided, showing the error occurring and how to reproduce.

    Thank you,

    Dave

    July 27, 2017 at 12:49 pm #830609
    Günter

    Hi,

    Thank you for the information.

    I can reproduce your issue on FF when switching between mobile and desktop view – but i’m not able to reproduce it on a local install.

    Are you using the latest version of Enfold (4.1.2) and of WP 4.8? If not, please update.

    Try to deactivate all plugins and reactivate one by one to check, if there is a plugin conflict.

    Also try to deactivate caching and check.

    Best regards,
    Günter

    July 31, 2017 at 1:26 am #831928
    dmpitzer

    Hi Günter,

    I spent some time this afternoon working with this. The site is on 4.1.2 and WP 4.8. I setup a new test area to play with and it does work in that area, but not on my original site.I will spend time tomorrow seeing if I can figure out what plugin is causing it

    August 1, 2017 at 1:02 pm #832830
    Rikard

    Hi,

    Thanks for the feedback, let us know if you should need any further help on the topic.

    Best regards,
    Rikard

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