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  • #576191

    I am changing my website homepage, and adding:

    1. A Fullwidth Easy Slider – problem is I have a very thin black line above and below the video.

    2. Color Sections – with just an image, that uses Parallax. The problem is no matter what resolution I upload the images, they are pixelated, and blurry.

    I have been using this template for 9 months and wordpress for 2 years but can’t seem to figure out these two issues.

    #576193

    Homepage Video with Black border

    Grainy image

    #576850

    Hi,

    Could you provide us with a link to the site in question so that we can take a closer look please? We might need an admin login as well, you can post the details in the Private Content box of your reply.

    Thanks,
    Rikard

    #577262

    Hi, I have provided all that was requested. Let me know what you figure out. Thanks!

    #577644

    Hi,

    The details are not working out for me, could you check please?

    Best regards,
    Rikard

    #579982

    please see below

    #580637

    Hi, please let me know if you have what you need to log into my WP and look at the homepage draft issues. Thanks! Debbie

    #581267

    Hi, we are going live with a new homepage on Monday. I was hoping to resolve the parallax problem, but I actually believe it is an image issue too so not sure what we are going to put on the homepage. Please let me know if the new login/pw info I sent you is working. Thanks!

    #582883

    Hi!

    The parallax image looks good, not pixelated. Are you checking this on a retina display? Mind sending a screenshot? Regarding the video, I checked it on youtube and it has borders by default so you have to edit it again. Make sure that the aspect ratio is 16:9. A freelance video editor in this case will help. This is the video: https://www.youtube.com/watch?v=sFL137Q-vWA&feature=youtu.be

    Regards,
    Ismael

    #583071

    Thank you for the video info. We figures out the resolution of the image in Parallax issue.

Viewing 10 posts - 1 through 10 (of 10 total)
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