Viewing 10 posts - 1 through 10 (of 10 total)
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  • July 17, 2016 at 9:35 pm #661815
    dagvanmorgen

    Hi, I installed and configured Enfold and was quite satisfied with it. A few hours later I see an empty homepage and a plugin that doesn’t work anymore. I deactivated all plugins (and activated), I emptied the cache, I put the code as you suggested at the bottom of the functions.php but I still don’t see the result. Could you please help out? It is a multisite constellation and I was working on a testsite.

    Details are send in private section.

    Thanks, Dagmar

    July 18, 2016 at 2:34 pm #661989
    Rikard

    Hey Dagmar,

    The theme is not even active, could you activate it so that we can have a closer look please?

    Best regards,
    Rikard

    July 18, 2016 at 3:39 pm #662068
    dagvanmorgen

    Hi Rikard, it wasn’t active on the network. but active on the /testsitecs. I adjusted it to network active. Same problem. Would you please take a look now?
    Thank you, Dagmar

    July 19, 2016 at 11:47 am #662417
    Rikard

    Hi Dagmar,

    Ok, thanks for the info. I’m not sure what is going on but you are getting a 500 internal server error on that site, maybe you could contact your hosting provider to see if they know what is going wrong?

    Thanks,
    Rikard

    July 19, 2016 at 12:11 pm #662429
    dagvanmorgen

    Hi Rikard, I don’t get that 500 error. And when I go to clubsensubs.nl/testsitecs/bestelinformatie I see content. No footer, no google maps. Home is the same thing, no slider, no footer, no images.

    July 22, 2016 at 4:42 am #663666
    Ismael

    Hi,

    We checked the site today but the enfold theme is deactivated. Which one is the home page? Please activate Enfold then we’ll check it again.

    Best regards,
    Ismael

    July 22, 2016 at 11:37 am #663807
    dagvanmorgen

    Hi Ismael, thanks for your attention on this one. As I mentioned before, it is a multisite setup and the theme Enfold is active on the one in Private content box.
    Thanks for trying, hope you can find a solution.
    Kind Regards, Dagmar

    PS: Homepage slider does’nt work
    Footer does’nt work
    And it neutralized the order plugin wppizza, which is the main feature and purpose of this site.
    All the rest looks really nice though

    • This reply was modified 7 years, 9 months ago by dagvanmorgen.
    July 27, 2016 at 2:26 am #665552
    Ismael

    Hi,

    Did you modify any of the theme files? Please check if the footer.php file is intact. Or post the FTP details here so that we can check the issue further.

    Best regards,
    Ismael

    July 29, 2016 at 8:00 am #666502
    dagvanmorgen

    Hi Ismael, yes that must have been it! fixed it, thanks for the tip.

    August 1, 2016 at 11:23 am #667191
    Rikard

    Hi,

    Great, glad you got it working :-)

    Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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  • The topic ‘Homepage trouble, empty cache and functions.php code didn't resolve it’ is closed to new replies.