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  • #732407

    I am unable to find an option to set a count for the number of Related Items to display. I set the option to disable or enable the display of Related Items in the Blog Layout. However, it only displays 4 items when it is enabled. I need for it to be much higher, such as 20 or 30 or more.

    Also, I need to understand how I can manage the items that appear as “related”. It is not only a matter of tagging, or categories, or cross-sale identification. It appears to be conditional, but I haven’t been able to identify the pattern of how it is controlled overall.

    #733873

    Hey Kathy,

    Thank you for using Enfold.

    The related posts are items with the same tags as the current posts. You need to modify the includes > related-posts.php file if you want to increase the number of items. Look for this line and increase the value of the columns parameter.

    if(!isset($avia_config['related_posts_config']))
    {
    	$avia_config['related_posts_config'] = array(
    
    	'columns' => 8,
    	'post_class' =>  "av_one_eighth no_margin ",
    	'image_size' => 'square',
    	'tooltip'	 => true,
    	'title_short'=> false
    
    	);
    
    	if($rp == "av-related-style-full")
    	{
    		$avia_config['related_posts_config'] = array(
    
    		'columns' => 6,
    		'post_class' =>  "av_one_half no_margin ",
    		'image_size' => 'square',
    		'tooltip'	 => false,	
    		'title_short'=> true	
    		);
    	}
    }

    Best regards,
    Ismael

    #733972

    Ishmael…I updated the related-posts.php instances of ‘columns’ => to be 10 and 8 where they had been 8 and 6. I saw no impact with the change. It still only shows 4 items in the related items listing. In addition, I don’t think it is really using tags to determine what to list there, not in my case at least. I updated 2 items to have “kathy” as a tag, and neither one of them shows the other in related items at all. Related items seems to be limited to what is included in the same category as the posted item.

    I need to get a grip on how all that works so that I can have full control on what to show in the related items. I thought I might have full control if I just used the cross-sale list, but that isn’t the case either. Help!

    #735425

    Hi,

    Can you please post FTP logins here privately as well so we can look into it?

    Best regards,
    Yigit

    #735623

    I have already provided site login info. Why is FTP access needed as well…to check what exactly? I would rather you let me know what you want to look at via FTP and let me send you screen image of same. Thanks.

    #738106

    Hi,

    Could you please provide a link to the actual post with the related section? There are only two posts in the dashboard and none of them belong to any tags.

    // http://thecommonthreadmerc.com/2016/10/01/project-tracker/

    Best regards,
    Ismael

    #738264

    You are talking about related posts, and I need to control the display of related items, as in products (not posts). When I display a particular product item and scroll toward the bottom of the page, there is a section for “Related Products”. With some additional testing that I did just now, it appears that at least 2 factors affect which products display in the Related Products section of a displayed product:

    1) Product Category, and/or
    2) Linked Products (In my case I use Cross Sells within Linked Products.)

    Scenario 1:
    Product Categories (“Fashion” or “Etchings”) had only 2 items in each. When I displayed a product from either of them, only the second product for the category was displayed in the Related Products section. I did not have any Linked Products setup here.

    Scenario 2:
    There are 8 “Poetry” products configured. Product Category “Poetry” is assigned to 4 of those products. I displayed the only item that is also setup with the other 7 products as cross sells. The link to that item is included here in Private Content.

    The Related Products section of the displayed item included the other 3 products in that category PLUS an additional Poetry product that was setup as a cross sell. For the sake of the test, that cross sell product was not included in the Poetry category.

    This second scenario leads me to believe that it gives the common (shared) product category priority in what is listed as a Related Product. When it fills all of the display positions (4, as indicated in my initial report) and still has positions available, then it fills remaining positions with Linked Products.

    Scenario 3:
    Again, see the link that I sent with this reply. One of the related items is a roll of pre-cut fabric. Each designer collection of fabric has yardage and different kinds of pre-cuts (such as jelly rolls and charms). Some customers are only interested in yardage, and likewise the pre-cuts. Others want a combination of the two. I have a product category just for the various pre-cuts from all the designers, and I have each pre-cut double-listed with the category for particular designer collection, like Poetry. If I select the pre-cut from where it is listed as a Related Product, when it displays that item, then its own related item lists all of the Other pre-cuts from the various other designer collections. I want ALL of the Poetry products to show only the related Poetry fabrics and ignore the pre-cuts of other collections. I have to do it this way (double list) because customers are not going to want to hunt through collections to see if a pre-cut is included. I have a main menu option for pre-cuts if they want to see a full listing of them.

    My overall concern is to understand how Related Products are chosen to appear in that section, AND how I can control WHICH appear…AND how do I get more to display at a time because 4 is not nearly enough.

    This is not an easy issue to describe. My main problem is that I need to control the display of which products display as related…and understand how to control the count of those included.

    #740228

    Hi,

    please contact WooCommerce support about it, as they know their plugin and functions best. Also have in mind to check their documentation about this topic: https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

    Best regards,
    Andy

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