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I need Abundance but it appears woocommerce is no more working!

11 posts from 2 voices

Started 1 year ago by 666666
Latest reply from Devin
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This topic is resolved

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666666
Member

Woocommerce is no more working! I've tested this with two of my wordpress sites. I've questioned my host hostgator.com and they confirmed its the problem from plugin side...a coding error after having troubleshooting all the basics like disabling the wpcache plugin and theme Im using. They clearly confirmed its the error of the plugin:
Here is the clear error msg:-

Fatal error: Call to undefined method stdClass::add_help_tab() in /home/nareshr/public_html/examplesite.com/wp-content/plugins/woocommerce/admin/woocommerce-admin-content.php on line 18

Posted 1 year ago #
Devin
Moderator

HI 666666,

Was this after updating to the most recent version of WooCommerce?

Posted 1 year ago #
666666
Member

I've tried uploading it in both the methods basic wordpress plugin upload and FTP upload Filezilla......!
I'm sorry If I'm wrong saying " woocommerce is no more working" but its what the situation is......

Posted 1 year ago #
666666
Member

Yeah after updating!

Posted 1 year ago #
666666
Member

Hi Devin.
Thank you very much for the quick support post!

Posted 1 year ago #
Devin
Moderator

Make sure you also have the most up to date version of Abundance installed. You can download the updated theme from your Downloads on Themeforest.

Posted 1 year ago #
666666
Member

I have to buy abundance. Prior to buying, to get used with plugin I installed the plugin and started working with it and recently updated just before to hit buy "Abundance" at themeforest. and there comes the shocking error. The plugin doesnt work with the default theme twenty eleven too.

Posted 1 year ago #
666666
Member

One of the wordpress installations on which I tested is... with the theme "BrightBox" . The plugin worked well except from the layout allignment issue, which is however expected, since Brightbox is not made to be used with woocommerce. With the old version of woocommerce plugin wid brightbox, it atleast showed it working but immediatly after updating the plugin to latest version, downloaded from woothemes.com then comes the error......!

Posted 1 year ago #
666666
Member

If you need the credentials of my wordpress site using Brightbox, I can send to one of your support team personal emails. I have to buy Abundance from my deposited credit at themeforest. My deposit credit is nearing 1 year to expire, after which I cannot use the deposits. So its very urgent to me to buy abundance by paying difference to deposited amount at themeforest.

Posted 1 year ago #
666666
Member

I reported the same error at public formus of woothemes.
Here is the link: http://www.woothemes.com/support-forum/?viewtopic=75901

Posted 1 year ago #
Devin
Moderator

I just did a quick test of a fresh install of Wordpress, Abundance and WooCommerce and did not receive any errors. This could just be a conflict with the default wordpress theme.

I'm going to mark this as not a support question and close the topic for now. If you do end up purchasing Abundance and the issues presents itself again, we can try to address it at that point :)

Posted 1 year ago #

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