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  • #329414

    The Post Type doesn’t have the ADVANCED LAYOUT and I need to use an “ICON BOX”. When I try to insert an Icon Box using the magic wand and hit “Save” nothing happens (the code doesn’t get entered into the post).

    Am I doing something wrong?

    How else can I go about getting the Icon Box into the post?

    #329508

    Hi amitandroy!

    Have you tried disabling third party plugins and shortcodes to see if it fixes the issue.

    You can follow this video to enable Advance Layout Editor for Posts.

    Regards,
    Arvish

    #329933

    ^ Yes I’ve tried that. The magic wand works for other types, just not the icon box — see video below to see what happens.

    QuickCast Video: http://quick.as/D4Aah8rO

    When I click any other type (except ICON BOX) the correct code appears in the window – when I click Icon Box, nothing happens.

    Any clue?

    Is it possible you have the HTML code for the box and I just edit the necessary text parts in the editor?

    NOTE: I tried adding the advanced layout editor based on the video but it didn’t work – not too comfortable editing the PHP code so staying clear of that unless I absolutely need to.

    #330334

    Hi!
    Can you please create us a WordPress administrator account? post it here as a private reply.

    Cheers!
    Andy

    #330342
    This reply has been marked as private.
    #330358

    Hey!

    Please update Enfold Theme to v3.0 and WordPress to v4.0

    Make sure to have backup.

    Regards,
    Andy

    • This reply was modified 9 years, 6 months ago by Andy.
    #330360

    Hey Andy –

    We have had developers do a ton of customization to this theme so we can’t update to 3.0 unfortunately without going through the theme with our developers to make sure it converts correctly.

    If this cannot be done without updating i’ll try and find another way around it!

    Thanks

    #330362

    Hi!

    If your developers used a child theme (definitely recommended!) for all customization they did, than it wont be a problem to update.

    You might also think about updating via FTP, because this way all existing files wont be replaced, just overwritten.

    Please make sure to have a backup before updating.

    If you have more questions we are happy to help.

    Best regards,
    Andy

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