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  • #27872

    1. I’m having an issue with icons loading in Internet Explorer. Apparently they when the page loads, it shows the ID and not the actual icon the first time the page loads. Then when you go back to the home page, they’re fine. I’m on a mac and can’t see internet explorer myself but my client is noticing those errors. How can I fix that??

    2. Is there a way to make the url’s in the advertising widget open in a new window?

    #135658

    Hey,

    1.) Please give us a link to the website. We need to inspect it.

    2.) Edit framework > php > class-framework-widgets.php, find this code:

    if ( !empty( $title ) ) { echo $before_title . $title . $after_title; };
    echo '<a href="'.$ref_url.'" class="preloading_background avia_partner1 link_list_item'.$kriesiaddwidget.' '.$firsttitle.'" >'.$image_url.'</a>';
    if($this->add_cont == 2) echo '<a href="'.$ref_url2.'" class="preloading_background avia_partner2 link_list_item'.$kriesiaddwidget.' '.$firsttitle.'" >'.$image_url2.'</a>';
    echo $after_widget;

    Replace it with:

    if ( !empty( $title ) ) { echo $before_title . $title . $after_title; };
    echo '<a target="_blank" href="'.$ref_url.'" class="preloading_background avia_partner1 link_list_item'.$kriesiaddwidget.' '.$firsttitle.'" >'.$image_url.'</a>';
    if($this->add_cont == 2) echo '<a target="_blank" href="'.$ref_url2.'" class="preloading_background avia_partner2 link_list_item'.$kriesiaddwidget.' '.$firsttitle.'" >'.$image_url2.'</a>';
    echo $after_widget;

    Regards,

    Ismael

    #135659

    Here’s the link to the website:

    http://bostonsweddingentertainment.com

    #135660

    Hi,

    I checked the site on IE and the icons render properly.

    Regards,

    Ismael

    #135661

    I had them do a screen grab for me on what they see. Here it is: http://www.jennifercreative.com/download/enfold-icons.jpg

    How can I fix this??

    #135662

    Hi Jennerdman,

    What OS is this with? I’m not getting any issues on my end in any browser under Windows 7.

    Regards,

    Devin

    #135663

    I had three people looking at it – all on pc’s with Windows 7. It works perfect on my mac. :)

    #135664

    What versions of IE then? Are there any browser extensions common between them or a specific IE versions number (not just 8 or 9).

    #135665

    Internet explorer version 10.0.9200.166OIS

    Firefox version 23.0.1

    Whatever is out of the box for both of them – no special extensions.

    #135666

    I don’t have IE10 at the moment to test with but I had no issues with IE9, IE8 or FF23 so I’m not sure where the conflict could be there. You may want to check Control Panel>Appearance and Personalization>Fonts>ClearType and if its not on turn it on. One user a week or so ago had issues with fonts (which is what the icons are) and it was related to the ClearType setting.

    Ismael tested with IE10 previously as well so I’m not sure where the difference is or could be and why on your end they aren’t getting rendered.

    #135667

    that didn’t work either. here’s what he said:

    “Turned on Clear Type text and cleared history from browsers Did not help still seeing same as before for icons”

    #135668

    I’m not really sure what could be happening at this point. I’m using a pretty standard Windows 7 install on 2 different machines and am not having any issues with the icons on your site in IE, Firefox or Chrome.

    I’ll tag the topic for the rest of the support crew but unless we can actually see and re-create the issue I’m not sure what else we could do.

    Regards,

    Devin

    #135669

    OK, just figured it out. I deactivated the “Websafe fonts fallback for Windows” and now it works. WHEW!!!

    #135670

    Hey!

    Glad you found a solution :)

    Regards,

    Peter

Viewing 14 posts - 1 through 14 (of 14 total)

The topic ‘Icons in IE and Enfold Advertising Area Widget’ is closed to new replies.