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  • #595873

    I have moved my Enfold site from a sub folder to the root. Almost everything is working, and I have now only two problems left:

    1. Icons are not showing in Firefox and Chrome … somehow they show in Safari. Strange.
    Screenshot: https://www.dropbox.com/s/k8qrecnrnmia9g3/Screen%20Shot%202016-03-09%20at%2021.43.22.png?dl=0

    2. In the Settings > Permalinks control panel I see this error message in the top of the screen:
    Warning: is_writable(): open_basedir restriction in effect. File(/) is not within the allowed path(s): (/customers/6/b/f/2-k.dk/httpd.www:/customers/6/b/f/2-k.dk/httpd.private:/customers/6/b/f/2-k.dk/tmp:/customers/2-k.dk/2-k.dk:/var/www/diagnostics:/usr/share/php) in /customers/6/b/f/2-k.dk/httpd.www/wp/wp-admin/options-permalink.php on line 118 Warning: is_writable(): open_basedir restriction in effect. File(/) is not within the allowed path(s): (/customers/6/b/f/2-k.dk/httpd.www:/customers/6/b/f/2-k.dk/httpd.private:/customers/6/b/f/2-k.dk/tmp:/customers/2-k.dk/2-k.dk:/var/www/diagnostics:/usr/share/php) in /customers/6/b/f/2-k.dk/httpd.www/wp/wp-admin/includes/misc.php on line 209
    Screenshot: https://www.dropbox.com/s/3iyxlmyk6k04rua/Screen%20Shot%202016-03-09%20at%2021.45.22%20copy.png?dl=0

    Please help … any ideas?

    Thanks
    Jesper

    #595901

    Hey mouselab!

    1- Please refer to this post – http://kriesi.at/documentation/enfold/enable-cors/
    2- Please try de-activating all active plugins and check if that helps

    Cheers!
    Yigit

    #596218

    Hi Yegit

    1. Thanks. Adding this peice of code to my .htaccess file did the trick. Great !!! :)
    2. I have no activated plugins at all. Any other ideas? And do you think it’s related with the Enfold Theme or Word Press in general?

    Best regards,
    Jesper

    #598177

    Hi!

    2.) This looks like a server issue. Have you tried to contact your hosting provider? I’m sure they will know what to do with it. Is this happening on a default theme?

    Cheers!
    Ismael

    #598259

    Thanks for answering :)
    No, I have not contacted my hosting provider (one.com) yet. The “problem” came after I moved my Enfold site from a sub folder to the root, so I think it is somehow related to this. And I don’t think my hosting provider are able to (and willing to) assist.

    Yes, I use a default Enfold theme with no plugins.

    But if you experts don’t think it´s a problem, it’s not a big deal and we can live with this error message. Would you do that if you were me?

    Thanks again,
    Jesper

    • This reply was modified 8 years ago by mouselab.
    #598788

    Hi Jesper,

    From my experience the support at one.com are more than willing to help so I would at least try to ask them for help, I’m sure they can help you out.

    Thanks,
    Rikard

    #598900

    Ok, I’ll try that …. and update this post when I find a solution.

    Thanks,
    Jesper

    #598924

    Update: Had a nice chat with One.com support. They where very helpful, but after having tried a few things, we concluded that the problem wasn’t related to the host. But that it’s somehow a WP problem … perhaps related to permissions or similar.
    So I still have the same problem: https://www.dropbox.com/s/fubl65k1g254mmq/Screen%20Shot%202016-03-16%20at%2012.52.01.png?dl=0

    If somebody have an idea, your are very welcome to let me know. Otherwise I’ll just try and live with this small error message i the Permalinks control panel :)

    #599240

    Final update: The advise I got from one.com actually did help. They told me to turn off PHP error messages in the PHP & MySQL control panel in the One.com admin. Apparently it just took a few hours to propagate … but now everything is fine.
    Thanks for your help … and thumbs up for one.com support.
    :)
    Jesper

    #599457

    Hi Jesper,

    Great, glad you got help from One and thanks for sharing the solution :-)

    Best regards,
    Rikard

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