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  • #754728

    Following our update to WP 4.7.2, the entypo-fontello icons are no longer displaying in published documents or when previewing new documents. They do display in edit mode.

    #755521

    Hey dxradmin,

    Please try following this: http://kriesi.at/documentation/enfold/enable-cors/

    Best regards,
    Rikard

    #756586

    Tried that with no success. What is strange is the fonts do appear when viewing the page in edit mode, but then disappear when choosing “Preview” or viewing the final published page.

    #759878

    Hi!

    All of the “before” and “after” pseudo elements in the page are missing. These pseudo elements contain the icons. Did you add any modifications to the theme? Please deactivate all plugins then post the login details here so that we can inspect it.

    Best regards,
    Ismael

    #760218

    I have provided administrative access. This is a live site and disabling plugins will remove critical functionality. As a result, we have left plugins enabled but grant you permissions to temporarily disable them while investigating this issue. We would ask that you let us know when you disable them and reenable them as soon as possible.

    FYI: We did try disabling plugins immediately after this issue appeared, but it did not resolve the issue.

    #760313

    We are also having this issue… weird, but try making a small edit and saving the page… we got our icons back after doing this.

    #760457

    Hey!


    @dxradmin
    : I’m sorry but what is the login url? I tried wp-admin and wp-login but it’s not working.

    Cheers!
    Ismael

    #760833

    I will include it in a private message.

    #761200

    Hi!

    Thank you for the update. It’s loading now but the login credentials are not working. Please check it carefully.

    Cheers!
    Ismael

    #761494

    My apologies. I have provided updated credentials.

    #761990

    Hi!

    I’m afraid that’s not working at all. Please check the info carefully.

    Cheers!
    Ismael

    #762034

    Strange.

    #762804

    Hey!

    It’s not working because of the following css code in the Quick CSS field.

    #top .avia-font-entypo-fontello, body .avia-font-entypo-fontello, html body [data-av_iconfont="entypo-fontello"]::before
    {    font-family: "entypo-fontello"; display: none !important; }
    

    Best regards,
    Ismael

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