Viewing 14 posts - 1 through 14 (of 14 total)
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    Posts
  • December 7, 2015 at 5:22 pm #548141
    codecreative

    Hi,

    Does anyone have any idea why the Layerslider image shows like this in Internet Explorer?
    http://imgur.com/oGkabbN (notice heads missing off people)

    But like this in Google Chrome ?

    View post on imgur.com


    (notice heads are visable)

    I am using version 11.0.9600.18097
    update versions 11.0.25
    Any help would be great.

    Thanks.

    December 9, 2015 at 9:08 am #549554
    Josue

    Hi,

    Can you post the link to the website please?

    Regards,
    Josue

    December 10, 2015 at 1:16 pm #550329
    codecreative

    Hi,

    here is the link http://176.32.230.29/bansteadredesign.co.uk/

    The issue is usually when the page is first loaded, it isn’t there once the page has refreshed and doesn’t happen on all the images, it just seems to be on random ones.

    Thanks.

    December 10, 2015 at 1:30 pm #550346
    Josue

    Hi!

    Have you got a chance of checking it on another PC? here’s what i get on Win 7 / IE11 – http://screencast.com/t/ywpMsme10F

    Best regards,
    Josue

    December 10, 2015 at 2:59 pm #550423
    codecreative

    Hi,

    It’s been tried on three different ones, It seems to be completely random as of to which image in the slide show messes up. sometimes 1 messes up, sometimes 2, sometimes non, and that is the case on all three PC’s. Each have different screen sizes as well so not just on a certain screen size.

    I doubt there will be any fix but the client isn’t happy about it because they use internet explorer.

    Why do people even use that slow thing anymore!

    Thanks.

    December 10, 2015 at 3:04 pm #550428
    Josue

    Hey!

    Can you reproduce the issue on the demo site?
    http://kriesi.at/themes/enfold

    The first slide is a LayerSlider.

    Cheers!
    Josue

    December 10, 2015 at 6:12 pm #550602
    codecreative

    Hey,

    I just tried to replicate it several times and I couldn’t.

    I don’t get why it does it, its never the same image every time when it does mess up on the site link I sent, and it sometimes doesn’t even do it. one rotation the image is fine, the next it isn’t, it really is weird.

    I’ve only seen the problem on this site in IE and not other browsers or sites so I will just have to tell the client it is IE

    Thanks.

    December 10, 2015 at 11:15 pm #550765
    Josue

    Hey!

    Have you noticed if it gets fixed on window resize? we could add a little script that (unnoticeable) would do that on load:

    function add_custom_script(){
?>
<script>
(function($){
    $(window).load(function() {
    	$(this).trigger('resize');
    });
})(jQuery);
</script>
<?php
}
add_action('wp_footer', 'add_custom_script');

    Regards,
    Josue

    December 14, 2015 at 11:36 am #552100
    codecreative

    Hi,

    Where do I put this script?

    Thanks.

    December 14, 2015 at 12:16 pm #552122
    Josue

    Hey!

    In theme or child theme functions.php.

    Best regards,
    Josue

    December 14, 2015 at 1:37 pm #552220
    codecreative

    Hi,

    Last time we added something to that file for analytics’s tracking the whole site crashed and we had to do a restore.

    Would you please be able to do this for us?

    Thanks.

    December 14, 2015 at 3:59 pm #552404
    Josue

    Ok, i’ve added it, check if the issue gets fixed.

    Best regards,
    Josue

    December 14, 2015 at 4:03 pm #552409
    codecreative

    Hey!

    The problem appears to be fixed!

    Thank you for the help.

    December 14, 2015 at 4:04 pm #552415
    Josue

    You are welcome, glad to help :)

    Regards,
    Josue

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