Viewing 27 posts - 1 through 27 (of 27 total)
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  • #334794

    Hi, I realize an issue with image fade in animation. Sometimes (not all the time) pages loaded but images those have fade in animation appears when they reach the top of the window, not after leave the bottom.
    WP 4.0 Enfold 3.0.1 Chrome 38.0.2125.101 m (64-bit)

    #335259

    Hi gitirereg!

    Can you post the link to your website where we can see example please?

    Cheers!
    Yigit

    #336703

    My customer ask me to remove image animations while they are working wrong.
    I’ll make an individual page and share with you.

    #336783

    Hey!

    Sure, we will be waiting to hear from you!

    Best regards,
    Yigit

    #339505

    If you check http://www.perro.hu main page in Chrome browser, you will see the issue.
    I figured out this happening if full with slider placed on the top of the page. With a layer slider the issue not presents.

    #339514

    Hey!

    Have you tried de-activating all active plugins and check if that helps?

    Regards,
    Yigit

    #340543

    On the other side, where the same issue presents, there is nothing else just wp4 + enfold3. No additional plugins.

    #340887

    Hi!

    Thank you for the update.

    I checked the home page but I only see one image element there without a fading animation applied. Can you please create a test page so that we can see the issue? You’re not using the latest version of the theme. Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Ismael

    #362779

    The page where you can see the issue: http://www.rightsline.com
    If I place a slider on the top of the page, than sometimes(!) the fade in / pop up image effects begin when the elements reach the top of the browser only.
    No other plugins active. Enfold is the last one.

    Please help me solve that or my customer kick my ass out. Thanks.

    #362873

    Hey!

    Do you mind creating a temporary admin login and posting it here privately?

    Regards,
    Yigit

    #362880
    This reply has been marked as private.
    #363357

    Hi!

    I’m sorry but I really can’t see the issue with the image. The image animation is working fine. I’ll ask Yigit to take a look.

    Cheers!
    Ismael

    #363418

    Check this out please: https://app.box.com/s/h19mnba4bh7fnjnuhcsa
    And that happening on all pages where are full with sliders.

    #364110

    Hi!

    thanks for the video! I could see your issue on my computer as well after refreshing 10 times the website … Though it might just be a cache issue. I think for people seeing your website the first time it might not happen. Anyway I will flag this for Josue. Let’s wait if he has any idea.

    Regards,
    Andy

    #365111

    Thank you. It’s happening on different platforms and browsers.

    #365130

    Hey!

    i tried reproducing the issue on my end, here’s the result – http://screencast.com/t/XkMYQOFr5, have you checked it on another computer?

    Best regards,
    Josue

    #369102

    Fine. Guys, Please read carefully what I write, because this issue has no solution, but same things I have to write repeatedly.

    Issue happens SOMETIMES and not all the time.
    Issue happens on different platforms and different browsers.
    Issue happens ONLY if slider placed on the top of the page.
    Issue happens even if no other plugins installed than enfold installs.
    Issue can be seen on this video: https://app.box.com/s/h19mnba4bh7fnjnuhcsa

    I really hope you can figure out why it is happening and you can solve that.

    By the way I have not receiving and email notification about your replies even if I tick the checkbox.

    Thanks.

    #369312

    Hi!

    please contact your host. They might use some caching.

    Regards,
    Andy

    #371264

    That is happening on different hosts…

    #371381

    Hi!

    What do you mean it is happening on a different hosts? Do you have another Enfold installation on a different hosts? I’m sorry but we can’t help you unless we can reproduce the issue. So far 3 of the support member including me can’t see the issue. I’ll ask the remaining of the support team to take a look.

    Cheers!
    Ismael

    #371898

    Hi!

    I see it on my end only in Chrome. I couldn’t reproduce it on my XAMPP setup though.

    I tried logging in to do some testing but it’s not letting me in. Is the information correct?

    Best regards,
    Elliott

    #378239

    Hey Elliott,

    It use to be correct. However, if it happens in Chrome (most of my clients are using Chrome) that it happens in one of the most used browser.

    Can you do something to fix that? If you don’t, I have to change theme on all three licensed enfold sites and buy another one. In this case I lose money. I hope you don’t let me be in that situation.

    Thank you.

    #378935

    Hey!

    Can you fix the login information so we can login and do some testing?

    Regards,
    Elliott

    #379987
    This reply has been marked as private.
    #380944

    Hey!

    It’s not letting me in.

    For the “Video player” text add this to your custom CSS.

    .mejs-offscreen, .mejs_offscreen { display: none !important; }
    

    EDIT: Ok I was able to login now but it’s not happening on my end. The site you linked me to is different from the one your having the problem on. Make sure you deactivate all plugins and completely delete the theme before downloading + uploading a fresh copy from themeforest.

    Best regards,
    Elliott

    • This reply was modified 9 years, 2 months ago by Elliott.
    #381018

    Thanks, I made that display none already :)

    On the other hand, We are on same way again. Please read back. It is done. Problem still happens. did you tried it in Chrome?

    #381945

    Hey!

    Ok I’m seeing it now. It only happens sometimes when you refresh the page, like a 50/50 chance. I created a test page though and no matter how many times I refresh it does not do the same on the test page. I’m not sure why that’s happening but I’m guessing it’s a combination of the elements your using on your homepage.

    Try creating a new page and add the elements in one by one to see which one is causing the problem.

    Cheers!
    Elliott

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