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  • #10754

    The theme is great and working well on Safari, Chrome, Firefox and old versions of Explorer (pre v8). With newer versions of Explorer, some of the pictures do not display properly – they are compressed vertically. Also the Adaptavia Slider images are not displaying correctly. Please help! So many customers use Explorer we need to get this fixed or find another solution http://www.ribomed.com

    Thanks!

    #69262

    Hey!

    Have you tried to resave all product items? WooCommerce 1.5+ changed some backend stuff and according to some posts in the WooCommerce forum you need to resave the products. I’d also check the permalink settings – maybe try to flush them (Just hit the “Save” button” and refresh the option page).

    Regards,

    Peter

    #69263

    It’s not the prouct images, it is images inserted on pages and the slider. We did update WooCommerce but that does not do anythiing. Permalinks are fine. It is an Explorer issue. It does not happen with older version of Explorer or other browsesrs (Safari, Firefox, etc._ Only Explorer 8 & 9

    #69264

    We noticed a button on Explorer 8 next to refresh that says “Compatability View” and the description states it is “for websites built for older version of Explorer”. When we click on this the images look fine, just like they do on Safari, Firefox and older versions of Explorer. This problem is clearly an incompatability with the new versions of Explorer. What can be done? If we can’t fix this we will have to move to another theme or something which we certainly do not want to do.

    #69265

    Hi RiboMed,

    Using the Adobe Browser Lab for testing, I only find the issue on IE8 for the three thumbnails under Research, Clinical and Latest News. In IE9, the thumbnails appear as they do in Firefox, Chrome, etc.

    The only possibility I can think of is the max-width:auto and height:auto being applied to the image. However, I tested Kriesi’s demo site in IE8 and IE9 as well and the images appear and the width and height defined within the img src.

    I’ll tag the other team members to see if they have any ideas.

    Regards,

    Mya

    #69266

    We found this post and used this mini plug-in and it worked! Thumbnails and slideshow are displaying properly in IE8

    http://bbpress.org/forums/topic/heres-how-to-fix-internet-explorer-8-messing-up-your-design

    #69267

    FYI. An alternative to address this issue is in: http://www.kriesi.at/support/topic/images-not-showing-up-in-ie8

Viewing 7 posts - 1 through 7 (of 7 total)

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