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  • #10774

    We are using the Flashlight theme.

    Some background pictures are showing up without any color, just bright white and some light tones of colors but never full color.

    View this page with firefox: http://podey.imploadd.com/shop/a-goldendoodle-summer/

    This is a screenshot of what we are seeing: http://i42.tinypic.com/2a83if5.jpg

    #69354

    Anyone? It’s pretty urgent, it’s for a client of our’s website and we need to launch it tonight. Please get back to me as soon as possible. Thanks!

    #69355

    Probably the problem is the image itself. The background is stretched and it fills out the whole screen. Because it’s not a landscape image but a portrait image you can only see small parts of it in the background. Maybe try to use the “no cropping” configuration.

    #69356

    Hey Dude, We removed the cropping from the background but it’s still showing up black and white, now only smaller and not covering the full screen. We’ve also tried re-uploading the images but no luck. Any other suggestions?

    #69357

    Hi sperkins2008,

    Are you still seeing the same issue? Just looking at the link above I see a full color background image with no issues.

    Regards,

    Devin

Viewing 5 posts - 1 through 5 (of 5 total)

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