Viewing 4 posts - 1 through 4 (of 4 total)
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  • April 16, 2016 at 4:49 am #615296
    taoleo

    Hi,
    I can no longer see the images on the Header of my pages. The images were there originally and I cannot remember doing anything to make them disappear.
    I am using Fullwidth Easy Slider and the images are present in Edit mode however there is only white space when I preview each page.
    Reverting to previous Revisions does not help.
    Can you please assist me?

    • This topic was modified 8 years ago by taoleo.
    April 16, 2016 at 5:29 am #615311
    Vinay

    Hi taoleo!

    You are probably using an old version of the theme. We have released an enfold update to match the changes made in the latest version of wordpress 4.5
    If you are not using a child theme please backup any custom changes you may have added to the theme and update enfold to latest version 3.5.2 make sure you have the correct API key from themeforest.
    If you are not able to view the update option in wordpress dashboard. Please update the theme manually via FTP following the steps provided here http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/
    Once you have updated to the latest version you can remove the above code from functions.php

    Regards,
    Vinay

    April 16, 2016 at 6:11 am #615327
    taoleo

    Thanks,
    When I try to login to Evato Market to download the latest version I get this message…..
    ‘Sorry, it looks like you’re currently locked out of your account. Please contact Help Team for more details.’

    I cannot proceed to update until this is sorted….please advise.

    • This reply was modified 8 years ago by taoleo.
    April 16, 2016 at 9:16 am #615375
    Basilis

    Hi!

    We can not do anything else for that, you will have to be in contact with the support team, to get it short out.

    Cheers!
    Basilis

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