Viewing 9 posts - 1 through 9 (of 9 total)
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  • #210994

    Hello,

    I’ve just started setting up a new site, and I’m having trouble with the images (I’ve used your theme before on other sites with no issue like this…) – some are not displaying properly. I’ve started in the blog section of the site – and I’m using an image set as a featured image – and it shows up in the widget area, but not in the main masonry view or post view consistently.

    http://gspwebsite.swiftworks.com.au/news/

    http://gspwebsite.swiftworks.com.au/imb-sunset-cinema/

    If you could please let me know how to fix that would be great!
    Many thanks,
    Alison

    #211046

    Hi aweirick!

    The image “http://gspwebsite.swiftworks.com.au/wp-content/uploads/2014/01/starlight-cinema31.jpg” does not exist. Please upload it again or regenerate the thumbnails using this plugin: http://wordpress.org/plugins/regenerate-thumbnails/

    Regards,
    Ismael

    #211056
    This reply has been marked as private.
    #211063

    Hi!

    I’m not really sure why the featured images are not working. Please deactivate the Yeost SEO plugin then report back here.

    Regards,
    Ismael

    #211070
    This reply has been marked as private.
    #211073

    Hi!

    That is weird. Please download the latest version of the theme again on your themeforest account then update the installation via FTP. Watch this video by Devin: https://vimeo.com/channels/aviathemes/64927356

    Best regards,
    Ismael

    #211865

    Hi Ismael,

    I’m still having a big problem with this. The images in the blog now show in masonry view – but in the individual blog post the featured image does not appear. I have reinstalled both the Enfold, and Enfold-Child themes from a fresh download from Themeforest as you advised and reloaded the images again, but still the problem is there. Please let me know if you need any other information from me to help to resolve – I really appreciate your assistance with this.

    Thanks!
    Alison

    #213928

    Hey!

    It looks like maybe the permissions on the uploads folder may be set so that they aren’t publicly accessible. Try checking your chmod permissions on the uploads and sub folders and make sure they can be read by public users.

    Cheers!
    Devin

    #214973

    Yes – I went back to the host provider, and that was the cause of the problem.
    THANKS!!

Viewing 9 posts - 1 through 9 (of 9 total)

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