Viewing 4 posts - 1 through 4 (of 4 total)
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  • May 28, 2017 at 10:35 pm #800898
    Leadsocial

    Hi there,

    For some reason after the latest update a lot of images with hotspots, standard images, and gallery images aren’t showing on pages. not all of them but a large percentage… Can you shed any light on the issue?

    May 29, 2017 at 4:37 am #800927
    Rikard

    Hey Leadsocial,

    Thanks for the login details. I couldn’t see anything obviously wrong with your site, could you post screenshots of the issues and on what pages we can see them please?

    Best regards,
    Rikard

    May 29, 2017 at 4:57 am #800933
    Leadsocial

    Hi Rikard, it seems to be any images that have animation won’t show. images, galleries or icons as per screenshot:
    https://pasteboard.co/bWTgrCvZp.png
    https://pasteboard.co/bWUjoSbuL.png

    May 29, 2017 at 6:24 am #800950
    Rikard

    Hi,

    Thanks for that, I can see some error messages on the frontend. Are you using CDN? If so, please try to disable it to see if that is the cause. If not, then please try disabling all plugins to see if one of them is causing a conflict.

    Best regards,
    Rikard

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