Import sample data did not work « Support Forum | Kriesi.at

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Import sample data did not work

6 posts from 4 voices

Started 7 months ago by nikicampbell
Latest reply from Ismael
This topic is closed
This topic is resolved

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nikicampbell
Member

When I click to import sample data I get the following msg (here's a link to a graphic of msg):

http://yame.com.au/wp/import_data_fail_graphic.gif

I have gone into the wp-config.php to increase the memory for php - I added this to the bottom:
define('WP_MEMORY_LIMIT', '64M');

what can I do to get the sample data with all the templates?

***UPDATE: When I make a change in the theme options (eg: change the colour scheme) I get the same fatal error message***

Posted 7 months ago #
Devin
Moderator

Hey nikicampbell,

The link to the image isn't working so I'm not sure what the message is. Can you increase the memory limit further and see if that allows for the theme to work properly?

Regards,

Devin

Posted 7 months ago #
nikicampbell
Member

Hi - sorry about that - i re-installed wordpress, theme, & plug-in because it was all just not working. Here is the graphic

http://yame.com.au/import.gif

and when I try to make style changes to the theme:
http://yame.com.au/themechanges.gif

I think that this is largely a memory problem. I created a php.ini file, with the following in it:

memory_limit = 96M
upload_max_filesize = 10M
post_max_size = 10M

I also made a php info document to see what the memory allotment is:
http://yame.com.au/phpinfo.php

I'm in touch w/the server as well to see what they can do on their end - but if you have any advice that would be great

Posted 7 months ago #
Nick
Moderator

Hi,

Get a different host, this is a buyer's market since there are so many competitors driving down prices.

customizing the php.ini file is a tedious job that requires expertise. A misconfiguration here could easily mean a huge difference in loading time for the page.

Thanks,

Nick

Posted 7 months ago #
nikicampbell
Member

Thanks! I agree (@nick) - unfortunately it is for a client of mine and they won't be switching anytime soon. But they've resolved it and the theme is fantastic!

Posted 7 months ago #
Ismael
Moderator

Hi nikicampbell,

Glad that this is resolved. :)

Cheers,
Ismael

Posted 7 months ago #