Viewing 7 posts - 1 through 7 (of 7 total)
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  • #16141

    Hi kriesi.at Team,

    trying to change content in the #2placeholder on the main index page causes this error message: ‘Parse error: syntax error, unexpected T_STRING in /hermes/bosweb/web294/b2948/ipg.mcgbusinesscom/wp-content/themes/cleancut/index.php on line 72′

    First time, had the domain provider change it but it did not fix the problem. They simply restored previous content.

    Can you help?

    Many thanks.

    #90328

    Hi srstudio

    What content are you trying to add exactly? Have you edited the template file?

    Regards,

    Mya

    #90329

    Hi Mya,

    yes, I went into the template file and changed content for the first two placeholders (line 72). The first one could be saved and viewed fine.

    But the second one has thrown up the error as mentioned above.

    At this stage it will either take:

    1.) Restore to original content (not sure how to do that)

    or

    2.) Get a techie to access and fix.

    Any thoughts?

    Thanks again.

    #90330

    Sorry Mya,

    one more thing as I have just had word back from the domain host team:

    ‘Hello,

    Thank you for your reply.

    We apologize for any inconvenience this has caused you. I have checked your issue with website http://www.mcgbusiness.com/ and it seems that the issue is with the cleancut theme. I have tried to restore the backup, however the issue persists. Hence I suggest you to contact your theme vendor to fix the issue or restore the oldest backup if any is available in your local machine and check the issue.

    If you have any further questions, please update the Support Console.

    Sincerely,

    Patrice Bennett

    Technical Specialist’

    Help, Mya?!

    #90331

    Hi,

    Please go back and download the theme again and replace the file you edited. I don’t recommend for you to edit the theme files. Instead consider making a child theme and only making edits there. this way the original is never touched. Also, unless you know what you are doing, I know that editing theme files will only lead you into trouble.

    Thanks,

    Nick

    #90332

    Hi Nick,

    thanks for getting in touch. Unfortunately you are right. I am not sure what to do and am afraid to mess up even more if I try to ‘fix’ it myself. Do you offer such a service?

    Many thanks, Conny

    #90333

    Hi Conny,

    Re-uploading the original theme files should bring you back to square one without actually effecting any of your theme settings (those done in wordpress backend).

    You can download the theme from Themeforest through your Downloads and then install it in the same way you first installed the theme.

    Regards,

    Devin

Viewing 7 posts - 1 through 7 (of 7 total)

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