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  • #19500

    I have exactly same issue as is described in this (now closed) thread http://www.kriesi.at/support/topic/ (Purchase code hidden if logged out) -chromefirefox-only-ie10?replies=5#post-91558

    Propulsion Version 1.7 on WordPress 3.5

    Doesn’t work in Firefox 18, Chrome 24.

    Works in IE 9.

    Windows 7.

    I would like to take care of the issue. What steps are we going to take?

    Thanks a lot,



    Hi Michal,

    That user ended up switching to a different theme before we could help him.

    So far we are guessing its a server configuration but what that is, we aren’t sure. Another user who was having the same issue switched to a different server and the problem was resolved. A bit weird, but if you can give us any additional information about your server setup, file permissions etc we can go from there.




    Hi Devin,

    What kind of information exactly are you looking for? Here’s a PHP specification

    What else can do you think you will need?




    Any development?


    Can you take a look at the file permissions for your wordpress installation (the chmod for wp-content and sub folders to start).

    If you have any plugins active, they should be disabled while trying to troubleshoot the shortcode issue as well.




    It looks like that wp-content and sub-directiories have 750 and files have 640.

    I tried with all plugins turned off with the same result.





    Please create me a wordpress admin account and send me the login data to: (Email address hidden if logged out) – I’ll look into it.





    Thank you,




    The problem is that the javascript files of the shortcode generator are not loaded properly. By default the urls to the javascript files look like:

    <script type="text/javascript" src="http://www.kriesi.at/themes/propulsion/wp-content/themes/propulsion/framework/php/avia_shortcodes/tinymce/js/column-control.js"></script>
    <script type="text/javascript" src="http://www.kriesi.at/themes/propulsion/wp-content/themes/propulsion/framework/php/avia_shortcodes/tinymce/js/tab-control.js"></script>
    <script type="text/javascript" src="http://www.kriesi.at/themes/propulsion/wp-content/themes/propulsion/framework/php/avia_shortcodes/tinymce/js/table-control.js"></script>
    <script type="text/javascript" src="http://www.kriesi.at/themes/propulsion/wp-content/themes/propulsion/framework/php/avia_shortcodes/tinymce/js/sidebar-tab-control.js"></script>

    <script type="text/javascript" src="http://www.kriesi.at/themes/propulsion/wp-content/themes/propulsion/framework/php/avia_shortcodes/tinymce/js/dialog.js"></script>

    However in your case something (maybe a plugin or your hoster (I’m not sure)) changes the default urls to:

    <script type="text/rocketscript" data-rocketsrc="http://slidevalue.com/wp-content/themes/propulsion/framework/php/avia_shortcodes/tinymce/js/column-control.js"></script>
    <script type="text/rocketscript" data-rocketsrc="http://slidevalue.com/wp-content/themes/propulsion/framework/php/avia_shortcodes/tinymce/js/tab-control.js"></script>
    <script type="text/rocketscript" data-rocketsrc="http://slidevalue.com/wp-content/themes/propulsion/framework/php/avia_shortcodes/tinymce/js/table-control.js"></script>
    <script type="text/rocketscript" data-rocketsrc="http://slidevalue.com/wp-content/themes/propulsion/framework/php/avia_shortcodes/tinymce/js/sidebar-tab-control.js"></script>

    <script type="text/rocketscript" data-rocketsrc="http://slidevalue.com/wp-content/themes/propulsion/framework/php/avia_shortcodes/tinymce/js/dialog.js"></script>

    which will break the editor. You can view the source code of the shortcode editor here: http://slidevalue.com/wp-content/themes/propulsion/framework/php/avia_shortcodes/tinymce/dialog.php (you must be logged in to view the file)


    I see. It’s caused by cloudflare.com (a security/CDN service) that has a feature called Rocket Loader that “automatically asynchronously load all JavaScript resources.” I turned it off and now it loads correctly.

    I’m sorry for taking your time — now I’ll try to get to their support. I suppose there’s nothing you can do, right? I’ll point their technicians here.

    Thanks a lot for your help,


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