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  • #26222

    Hello,

    I’m trying to edit a page on my website but every time I use a shortcode it deletes all existing content on my page! I go through the custom shortcode window to fill in the blanks and when I’m finished the shortcode is there but everything else is gone. I’m having other issues as well (that are in their own threads) so I’m assuming there is some kind of bigger conflict going on.

    Thanks in advance for the help!

    #129739

    Hi,

    Please increase the wordpress php memory limit. Edit config.php, the add this code

    define('WP_MEMORY_LIMIT', '128M');

    or if you have a .htaccess file, add this code

    php_value memory_limit 64M

    Regards,

    Ismael

    #129740

    Hi Ismael,

    Thanks for the response. I did that but I’m still losing content when I use the advanced visual editor. Are shortcodes available so I can avoid using the advanced visual editor?

    Thanks!

    Max

    #129741

    Hi Max,

    Are you trying to add in a shortcode to the regular visual editor while also using the Advanced Layout Editor? If so that is intended and we can’t really change what is happening. For any one page you can either use the regular visual editor with shortcodes *or* the Advanced Layout Editor. Using one or the other when you’ve already done work will remove the content that was there previously.

    Regards,

    Devin

Viewing 4 posts - 1 through 4 (of 4 total)

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