Viewing 13 posts - 1 through 13 (of 13 total)
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  • #700805

    Hi,
    At the bottom of each article I need to include a mail, facebook and instagram icon to share the article.
    But I cannot find it for instagram, could i include it in some way ?
    here is my website : http://www.booksmatter.fr/news/
    Thanks

    #700873

    Hey louisziegle,

    Please try adding the instagram icon from Enfold > Social Profile

    If you have any issue we need to troubleshoot this issue but the current login credentials you provided do not work for me. The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Best regards,
    Vinay

    • This reply was modified 7 years, 6 months ago by Vinay.
    #701158

    If i check the social icons of my “sociale profile” nothing appears, when I check the custom list of social icon and i check facebook and mail, then it appears with the link url again and with the twitter icon… I really don’t understand what’s wrong.
    Here’s the login credentials :

    #701160
    #701907

    Hi,

    We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.

    But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

    This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

    Also, you can try using a plugin such as this one – https://wordpress.org/plugins/ultimate-social-media-icons/

    Best regards,
    Yigit

    #705583

    Hi, I’ve uploaded the social icons at the end of an article, we can see the div of the social media icons of the plugin i’ve installed, but it doesn’t appear, do you know what could be wrong ?
    Thanks

    #705611

    Hi,

    Can you please post a screenshot and show where icons should appear? I checked your page however could not find the empty div

    Best regards,
    Yigit

    #705642

    http://www.booksmatter.fr/wp-content/uploads/2016/10/Capture-d’écran-2016-10-29-à-20.29.17.png

    #705807

    Hi,

    How did you add the icons? Div is empty

    Best regards,
    Yigit

    #705809

    Hi,
    I add manually in “Social Profiles” in the “Enfold Child Theme Options”; then in my article, in the “advanced layout editor” I added at the end the “social share buttons” with the option “use Defaults that are also used for your blog”.
    Is this how i must do ?
    Thanks

    #707102

    Hi,

    I can see your social icons just fine (see screenshot in private content). So could you fix it already?

    Best regards,
    Andy

    #707175

    Hi,
    Yes i finally managed to put those, but they’re just links to page and no share buttons.

    I take the opportunity of you sending me this picture, to fix an other problem I talked about in this page : https://kriesi.at/support/topic/accordeon-not-working/
    You just took a capture of the accordeon I’m talking about, but nobody seems to get to the page or see what I see in my article.
    What you see on your capture, above the social icons is an accordeon opened, and it never close.
    Would you help me fix this too ?
    Thanks,

    Louis

    #708174

    Hi,

    please stick to one problem/questions on one thread. Feel free to mention your other problem in your other thread.

    So I checked your social icons again ant they are referring to the links in questions just fine:

    View post on imgur.com


    So could you fix this issue and can we close this thread?

    Best regards,
    Andy

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