not a support questionHi! Ive downloaded the zip file TWICE from Themeforest and have attempted to install it thrice. I keep getting the following error:
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Is there anything Im supposed to do?
Thanks!
This sounds like the zip file is damaged. Please redownload twicet from themeforest. Then unzip the package you got from themeforest.net ONE time. You should get a folder which contains PSDs, Docs and another zip file (which is called twicet.zip). This zip file is the right file. Go to your wordpress admin panel and navigate to Appearance > Themes. Then select the twicet.zip file, upload & install it. You can also unpack this zip file and upload the resulting folder via ftp to wp-content/themes.
Also have a look at this tutorial video @themeforest.net: http://wiki.envato.com/buying/support-buying/solving-broken-theme-issues/
Dude - This link is no longer working to help people upload their zipped file. I have been going round in circles in your forum & Envato/Themeforest & my hosting company for 3+ hours trying to upload the Abundance theme to my Wordpress site hosted by Crazy Domains in Australia. I have used your themes 4 time previously and have not had an issue as extensive as this. I am getting a notice saying the "upload file exceeds the max filesize directive in php.ini.' My hosting company has increased it to 100MB and done everything they can do to make it work. I am unzipping the downloaded zip file and then uploading the next zip file that is about 3.3MB and contains the style.css file. Please help me. tx CIndy
Hi Cindy,
Have you tried extracting the files from the twicet.zip and uploading them using FTP?
Regards,
Mya
Hi Mya - no as I don't what that means. Somehow i have built 4 beautiful sites using Kriesi's templates without any code knowledge (or my way around the backend on the host login) but this one just won't load via WP even tho i am doing everything the same. yes - dble unzip.
Devin
Moderator
Hi CindyLuken,
I'm not really sure what is happening. The steps should be:
- Download the main zip file from Themeforest to your computer
- Un-Zip this folder so that you get a folder with Documentation, PSD, Version.rtf, License, plugins and the abundance.zip
- Now you can try using your Wordpress installation to upload the abundance.zip folder so that wordpress does the theme installation
If that does not work, you will need to login to your hosting server via FTP. You can get directions for this from your host. Go to the wp-content/themes folder and you should see the other themes that come automatically with wordpress.
You now have to upload the unzipped abundance folder into this themes folder on your server. Then you can use the wordpress backend to activate the theme like normal.
Regards,
Devin
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