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  • #239789

    Just purchased Enfold via Themeforest.
    Have tried a few times but install keeps failing.
    Tried installing the entire enfold.zip file as downloaded from Themeforest / file size 59.7MB – a massive file for a WP theme.
    Tried & failed 3 times.
    Thought perhaps I had to open the .zip and install a smaller file.
    Opened enfold.zip and found smaller .zip file.
    Attempted to install the enclosed enfold.zip file that was only 13.1MB
    Again, tried & failed 3 times.

    Error message displayed on browser tab: “WordPress Failure Notice”
    Error notice on screen: “Are you sure you want to do this? Please try again”
    When I select ‘please try again’ I am simply returned to the WP ‘Install new theme’ page.

    Using WP 3.8.1

    Checked the enclosed .zip folder to ensure it had a “style.css” file just to be sure I was uploading the right .zip file

    Have logged out of my WP, restarted my browser – CHROME, logged back in and tried again. Same error.

    Not sure what my next option is.
    Cheers
    Andrew

    #239829

    Hi arcoates!

    Sounds like there is a hosting issue preventing the filesize from being uploaded or a timeout on the upload. Either way you can easily upload over FTP and install that way.

    See: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    At the same time you can also install a child theme so that any future customization is properly set up on a child theme.

    See: http://kriesi.at/documentation/enfold/using-a-child-theme/

    See:

    Cheers!
    Devin

    #239866

    Thanks – yeah, file too big.
    I found a great little tutorial that helped as I am a bit of a novice with the back end of file management. Searched youtube & I got an answer on how to upload a theme into my servers files and extract it. Uploaded. Extracted. Activated.
    For reference, I use BlueHost as my server and the video I found was https://www.youtube.com/watch?v=kxtiQOgNiIg
    Super basic stuff (for most) but for someone like me it was perfect.
    Cheers Devin
    – Andrew

    • This reply was modified 10 years ago by arcoates.
Viewing 3 posts - 1 through 3 (of 3 total)
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