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  • #5277

    I’ve installed NewsCast on another wordpress site, and it worked well. Just purchased “CleanCut” this morning for another new site and trying to install by uploading zip file like I’ve always done, and it won’t work – hangs for awhile, then comes up with a message “Sure you want to do this?” and then the only option is to click “Try again” which takes you back to the upload menu. I tried to upload another free wordpress theme and it works fine, so it appears to be something with “CleanCut”.

    I’m on a mac, using both Firefox, safari (both don’t work).

    I’ve created several wordpress sites and never any issues.

    Love the theme – hope I can get it installed : )

    Alice

    #49519

    Hey,

    please unzip the package you got from themeforest.net ONE time. You should get a folder which contains PSDs, Docs and another zip file (which is called cleancut.zip. This zip file is the right file. Go to your wordpress admin panel and navigate to Appearance > Themes. Then select the cleancut.zip file, upload & install it. You can also unpack this zip file and upload the resulting folder via ftp to wp-content/themes.

    Also have a look at this tutorial video @themeforest.net: http://wiki.envato.com/buying/support-buying/solving-broken-theme-issues/

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