Hi,
I have purchased this theme and Shoutbox Magazine. Wthile Shoutbox works fine, I could not install this template neither thru the admin panel nor FTP client.
Please help
Installation problem
12 posts from 4 voices- Started 1 year ago by aficionadotr
- Latest reply from Chris Beard
- This topic is not a support question
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Posted 1 year ago #
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Hey,
please unzip the package you got from themeforest.net ONE time. You should get a folder which contains PSDs, Docs and another zip file (which is called newscast.zip. This zip file is the right file. Go to your wordpress admin panel and navigate to Appearance > Themes. Then select the newscast.zip file, upload & install it. You can also unpack this zip file and upload the resulting folder via ftp to wp-content/themes.Also have a look at this tutorial video @themeforest.net: http://wiki.envato.com/buying/support-buying/solving-broken-theme-issues/
I hope this solves your problem :)
Posted 1 year ago # -
Hi Dude,
I thank you for your fast reply. Here is the bigger problem:When I have installed the theme, I saw that the theme that is promoted in the themeforest ant the one that I received have nothing in common.
The zipfile that you mention contains a theme called NewsCast 1.0 by "FThemes.com" and this is not what I paid for.Posted 1 year ago # -
I'm sorry but I can't help you in this case. If you got the wrong files from themeforest.net please contact their support here: http://themeforest.net/support - I don't think that's the case though because FThemes.com is not related to themeforest or to our themes/support forum. If you bought the theme from their website you can ask them for a refund and buy the right theme from themeforest.net. I'm sorry that both themes have the same name but it seems like FThemes.com released the theme on May 8, 2011, while we released it on 8 March, 2010 - obviously we can't influence how other authors call their themes....
Posted 1 year ago # -
Thanks Dude,
In fact I have purchased the theme from Themeforest but in the package was the theme of FThemes.
I will take this to themeforest' s suport team.
Maybe, for your own good, you would like to d ownload it and see the content yourself.Thanx again.
Posted 1 year ago # -
Sorry Dude,
My mistake... I have noticed I had both of the themes and have looked into wrong folder.However, although I did everything you said and what shows on the movie link you had sent me... Still the same result.
The theme is in the themes folder (I uploaded thru FTP) I can not see it in the admin panel's themes section to activate it.Posted 1 year ago # -
By the way...
Newscast 4 in 1 was suposed to be a wp template but the files inside the newscast folder are all html, not php
Posted 1 year ago # -
obviously I have purchased the wrong version...
Sorry for the inconvenience...
Posted 1 year ago # -
well. it seems i made the same mistake as the other user - purchased the html version and not the wordpress version...
in my opinion, on the themeforest there is no clearly marked difference - that's why we might not be the only ones.
it would be also good for you to address the websites to warn the buyers...Posted 1 year ago #
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