Viewing 12 posts - 1 through 12 (of 12 total)
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  • #5999

    Hi,

    I have purchased this theme and Shoutbox Magazine. Wthile Shoutbox works fine, I could not install this template neither thru the admin panel nor FTP client.

    Please help

    #52523

    Hey,

    please unzip the package you got from themeforest.net ONE time. You should get a folder which contains PSDs, Docs and another zip file (which is called newscast.zip. This zip file is the right file. Go to your wordpress admin panel and navigate to Appearance > Themes. Then select the newscast.zip file, upload & install it. You can also unpack this zip file and upload the resulting folder via ftp to wp-content/themes.

    Also have a look at this tutorial video @themeforest.net: http://wiki.envato.com/buying/support-buying/solving-broken-theme-issues/

    I hope this solves your problem :)

    #52524

    Hi Dude,

    I thank you for your fast reply. Here is the bigger problem:

    When I have installed the theme, I saw that the theme that is promoted in the themeforest ant the one that I received have nothing in common.

    The zipfile that you mention contains a theme called NewsCast 1.0 by “FThemes.com” and this is not what I paid for.

    #52525

    I’m sorry but I can’t help you in this case. If you got the wrong files from themeforest.net please contact their support here: http://themeforest.net/support – I don’t think that’s the case though because FThemes.com is not related to themeforest or to our themes/support forum. If you bought the theme from their website you can ask them for a refund and buy the right theme from themeforest.net. I’m sorry that both themes have the same name but it seems like FThemes.com released the theme on May 8, 2011, while we released it on 8 March, 2010 – obviously we can’t influence how other authors call their themes….

    #52526

    Thanks Dude,

    In fact I have purchased the theme from Themeforest but in the package was the theme of FThemes.

    I will take this to themeforest’ s suport team.

    Maybe, for your own good, you would like to d ownload it and see the content yourself.

    Thanx again.

    #52527

    Sorry Dude,

    My mistake… I have noticed I had both of the themes and have looked into wrong folder.

    However, although I did everything you said and what shows on the movie link you had sent me… Still the same result.

    The theme is in the themes folder (I uploaded thru FTP) I can not see it in the admin panel’s themes section to activate it.

    #52528

    By the way…

    Newscast 4 in 1 was suposed to be a wp template but the files inside the newscast folder are all html, not php

    #52529

    obviously I have purchased the wrong version…

    Sorry for the inconvenience…

    #52530

    Sorry to hear that. You can ask themeforest if they can offer an item exchange….

    #52531

    hello. i’ve purchased this theme from themeforest, for a wordpress blog.

    it seems it’s not working – either ftp or upload in wordpress don’t work >> newscast.zip.

    the theme won’t install on WordPress 3.2.1.

    what do i have to do? i’d appreciate your help.

    thank you

    #52532

    well. it seems i made the same mistake as the other user – purchased the html version and not the wordpress version…

    in my opinion, on the themeforest there is no clearly marked difference – that’s why we might not be the only ones.

    it would be also good for you to address the websites to warn the buyers…

    #52533

    Hi,

    this page clearly states:

    Quote:
    This is the HTML Version. WordPress Version available here

    We believe this suffices as a warning.

    If you’d like to be issued a refund you can contact Envato (the company behind Themeforest), they are your contract partner.

Viewing 12 posts - 1 through 12 (of 12 total)

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