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  • #4026

    I installed the zip file via my Wp dashboard and I get the error that the theme is broken. Do I have to upload via FTP or is something else going on?

    #44649

    Hey,

    please unzip the package you got from themeforest.net ONE time. You should get a folder which contains PSDs, Docs and another zip file This zip file is the right file which you can upload via wp admin panel. Go to your wordpress admin panel and navigate to Appearance > Themes. Then select the broadscope zip file, upload & install it. That’s it. A tutorial video can be found here: http://www.kriesi.at/support/topic/i-receive-a-broken-theme-message-my-themes-is-broken-help

    #44650

    I’ve followed the advice above, still have same problems, getting broken theme, do you know of GoDaddy issues that may explain problem?

    #44651

    Hey,

    we’re not aware of “major” GoDaddy issues (some of our users host with Godaddy). Only the contact form doesn’t work with Godaddy hosting. You can use plugins like Contact Form 7 or Formidable.

    Make sure you bought the WP version of Newscast and not the html version. If the theme files contain index.html, etc. (and not php files) you bought the standalone html version which will not work with wp.

Viewing 4 posts - 1 through 4 (of 4 total)

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