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  • #690964

    Hi team,
    I’ve used this theme on many sites and love it. For the first time, I’m using Pantheon as the web host and am running into an issue that I’ve never seen before. When I upload a zip from fontello, the icons do not load and the following message appears on my pages:

    Warning: include(/srv/bindings/28a1630aef7e4c22bb471b275d35a7ed/code/wp-content/uploads/avia_fonts/social-icons/charmap.php): failed to open stream: No such file or directory in /srv/bindings/28a1630aef7e4c22bb471b275d35a7ed/code/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/font-manager.class.php on line 486
    
    Warning: include(): Failed opening '/srv/bindings/28a1630aef7e4c22bb471b275d35a7ed/code/wp-content/uploads/avia_fonts/social-icons/charmap.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /srv/bindings/28a1630aef7e4c22bb471b275d35a7ed/code/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/font-manager.class.php on line 486

    Where “social-icons” is what I named the font. Could you please help me out?

    #691252

    Hey sarahrose,

    Ensure you have the right permissions set for the files and folders in the Enfold theme – https://codex.wordpress.org/Changing_File_Permissions

    Also defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue.

    To increase the wordpress memory limit please access wp-config.php file and add the below line

    define('WP_MEMORY_LIMIT', '256M');
    

    For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    Or you can contact your service provider and they can do it for you.

    Best regards,
    Jordan

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