Issue with lightbox scripts

8 posts from 3 voices

• Started 2 years ago by sticker
• Latest reply from James Morrison
• This topic is not resolved

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1. 

   sticker
   Member

   Hi,

   I am adding a lightbox script to the theme I am working on and wish to send you a html link of the realtime problem. I do not wish to divulge the link on an open forum as I have a NDA in place with the client in question. Can i PM or email you the link?

   Any haste would be appreciated as the project is needed asap. Thanks!

   Posted 2 years ago #
2. 

   sticker
   Member

   I have sent a PM with the links to the live work / files. Thanks

   Posted 2 years ago #
3. 

   sticker
   Member

   Can you pelase respond to my query please.

   Posted 2 years ago #
4. 

   sticker
   Member

   I have updated files on the download link I sent by PM. The error is still very noticable - looks like a conflict possibly.

   Posted 2 years ago #
5. 

   sticker
   Member

   Never mind, solved the problem on my own. I understand you are busy, but 36 hours and no atempt at helping me - You shouldn't have a "support forum" in place if this is the waiting timeframe.

   Posted 2 years ago #
6. 

   Dude
   Dude

   You're not using the support forum. You requested privat help - so nobody else could help you. Neither I nor another forum visitor had the chance to have a look at your problems/website. The forum system only works if ALL visitors and the WHOLE support team (including me) has a chance to help you. As James stated several times this week he had problems with his internet connection and his email client/system. You could use pastebin or similiar to post your code without violating the NDA or setup a sample site so that everyone here has the chance to help you.

   Glad that you solved it on your own, though.

   The Dude

   Posted 2 years ago #
7. 

   sticker
   Member

   Quote: You're not using the support forum. You requested private help - so nobody else could help you.

   ...Noone rushed to tell me that when I first posted.

   Posted 2 years ago #
8. 

   James Morrison
   Former Team Member

   Hey,

   I'm sorry that response times are a little longer than normal this week, as Dude has already mentioned I have had issues with Internet connectivity and couldn't get onto the forum.

   I'm glad you got this sorted though :)

   James

   Posted 2 years ago #

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