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  • #16723

    Hi guys, first of all – thanks for the great theme – though I am having a funny issue though.

    On website http://www.scwoa.com – the Services pages will open randomly at different parts of the page (I say random because different browsers open in different locations, but otherwise the behavior is consistent).

    However this issue does not occur on any OTHER pages (only the services pages), even though i’ve pretty much used the same components as everywhere else.

    I cannot see what i’ve done differently on either page. There seems to be no difference!

    I did try looking through the forums, but the other person with the same issue had theirs resolved by updating WooCommerce – however since i’m not using these features yet, it must be something else. Is it possible there is a conflict with some other WP plugins? Would it help if I listed them?

    Thank you for your help. Keep up the great work!

    #92641

    I think the “Get Live IT Support Right Now” form causes this issue – it uses a javascript to scroll to the form input fields (basically it sets the focus to the first input field). Remove or rewrite the form code to solve the issue.

    #92642

    Hi again – found the issue – it was because of the iframe since the browser wants to scroll down to the first available active cursor placement. Issue is now fixed by removing the iframe :)

    THANKS SO MUCH FOR THE FAST SUPPORT: I really do appreciate it, sorry to waste your time on such a simple issue (which I would have figured out eventually. You guys are great!

    Have a nice day

    #92643

    Hey,

    Good thing you figured it out. :)

    Regards,

    Ismael

Viewing 4 posts - 1 through 4 (of 4 total)

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