Issue with Parner Logos

5 posts from 2 voices

• Started 10 months ago by DGRComms
• Latest reply from Ismael
• This topic is not resolved

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1. 

   DGRComms
   Member

   Hi,

   I set up a new website using your theme and everything looked great. When I went to put the website live and changed the domain from a temporary one to the actual domain all my images stopped working.

   I ended up uploading them all again but on the Partner Logos I am having a bit of a problem.

   I have uploaded the new images via the Logo/Partner area on the template and although the logo gets uploaded it does not upload the greyscale version even though I see that there is a greyscale version on the server.

   Any idea why this is happening? Basically when I have greyscale set it shows me the color version with a link for the greyscale one

   Thanks
   Ginnie

   Posted 10 months ago #
2. 

   DGRComms
   Member

   Any help would be appreciated as I need to launch site and would like to use grey scale option.

   Thanks :)

   Posted 10 months ago #
3. 

   Ismael
   Moderator

   Hi Ginnie,

   I'm not sure why that's happening, try to take the following actions:
   1. disable all the plugins.
   2. re-upload the partner logos (also try to rename them).

   I'm not sure if, this will surely work, but this might be worth a try. Lastly, can you post a link to your site? so we can check it further. :)

   Regards,
   Ismael

   Posted 10 months ago #
4. 

   DGRComms
   Member

   Hi,

   Thanks for the feedback. Unfortunately the site is now live and I cannot disable all the plugins as it will break the site.

   The site is http://www.evaaa.org/

   I have set the hover effect to none at this time as I don't want it showing the links.

   Thanks
   Ginnie

   Posted 10 months ago #
5. 

   Ismael
   Moderator

   Hi Ginnie,

   Can you try to rename some logo and re-upload them, this might activate the greyscale images.

   Regards,
   Ismael

   Posted 10 months ago #

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