Issue with YouTube / Vimeo icons « Support Forum | Kriesi.at

Issue with YouTube / Vimeo icons

4 posts from 3 voices

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gdh1975
Member

Hi guys,

For some reason the social icons for Vimeo and YouTube don't work when I add the URL. When I click my YouTube icon I get the error message 'Image cannot be loaded. Make sure the path is correct and image exist'. The Vimeo icon appears to open some sort of image box but nothing loads.

Am I missing something obvious here, like using the wrong URL? They're just the standard URLs through to my user pages on those sites.

Thanks in advance,

Posted 11 months ago #
Devin
Moderator

Hey gdh1975,

I am getting the same issue as well. I just sent the bug over to Kriesi so hopefully we'll have a fix out ASAP. In the meantime, you should be able to use a shortened URL using something like https://bitly.com/ to get the links working right now. That way the lightbox script doesn't grab them thinking they are videos to be played in the site.

Regards,

Devin

Posted 11 months ago #
Kriesi
Key Master

Hi!

noted, will be fixed with the next update :)

Regards,
Kriesi

Posted 11 months ago #
gdh1975
Member

Morning guys,

Thanks for your help and for the workaround to get the links working. Much appreciated!

Posted 11 months ago #