Viewing 21 posts - 31 through 51 (of 51 total)
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  • #655864

    Ok… do i do that before i update? I wish you guys would do it for me. Ive had a nightmare with this and someone couldve done it for me by now as this is out of my league.

    #656406

    Hi,

    so how is it going for you? could you manage to achieve what you need? let us know if you still need help with it. We are here to assist you.

    Best regards,
    Andy

    #656425

    Hi Andy,

    Okay, but should I update the child theme first, then do the update?

    Thanks

    #656525

    Hi,

    if you do it inside your child theme then it doesn’t matter, as a child theme does not get effected by any updates.

    Best regards,
    Andy

    #656527

    Okay, so once I’ve updated the code within my child theme header to this:

    $filterable_classes = avia_header_class_filter( avia_header_class_string() );

    I can then update the theme within wordpress as normal, without it all crashing?

    I hope so!

    • This reply was modified 7 years, 9 months ago by Krissieg.
    #656537

    yes, sure.

    However, we recommend to have a backup, just in case.

    Best regards,
    Andy

    #656678

    Okay, I’ll give it a try. But if it goes wrong again, will you guys do this for me to sort it out as I can’t risk keep causing my client’s website to go down.

    Thanks,

    #656950

    Hi,

    we don’t offer any jobs here, we are here to assist you only. If you need a freelance developer then feel free to hire one here: kriesi.at/contact/customization

    Let us know if we can assist you any further with this issue.

    Best regards,
    Andy

    #656993

    Hey Andy,

    I don’t need any customization, I just need the template to update without going wrong. I’ll need to wait for an evening when I can try what you’ve suggested so that any potential downtime can go unnoticed.

    Cheers,

    #657019

    Hi,

    alright, so let us know if you need some more help after you tried the suggestions.

    Best regards,
    Andy

    #657022

    Cool, thanks Andy, much appreciated! :)

    #657450

    Hi,

    glad if you’re happy. Let us know when we can assist you further or if we can close this thread.

    Best regards,
    Andy

    #657467

    PLease don’t close it yet. I’m going to try and update the theme this weekend – when there is less traffic. Fingers crossed it will work fine, but if it fails again, I’ll definitely need further help!

    Thanks,

    #657530

    Hi,

    alright, let us know.

    Best regards,
    Andy

    #657603

    Hi
    Great theme!
    Congrats, guys!
    I have problem editing pages in Visual mode. The content does not appear until I change to Text mode and back. Also can´t edit in Visual mode.
    Hope you can help me
    Thanks in advance

    #657613

    @luichon
    Please open your own ticket, otherwise it get’s too confusing. Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem. Make sure to use newest theme version.

    Best regards,
    Andy

    #657641

    Hi
    You got it!!
    There was a plugin the issue.
    Thanks a lot for your super support!
    You Guys Rule!!!!

    #657914

    Hi @luichon,

    Great, glad we could help :-)

    Best regards,
    Rikard

    #657921

    @luichon
    glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Best regards,
    Andy

    #661765

    Hi Andy,

    Thank you so much, it worked! You’re a star! I’m sooooo relieved, I can’t tell you how much.

    You can now close this query.

    All the best,

    Krissie

    #661862

    Hi Krissie,

    Great, glad you got it working :-)

    Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

Viewing 21 posts - 31 through 51 (of 51 total)
  • The topic ‘Issues with latest enfold update to 3.6’ is closed to new replies.