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  • #201255

    Just purchased your theme, you are the first and only theme I have tried to install on WordPress and this is the error I got. Please help.

    Warning: require_once(/home/rtannine/public_html/WordPress/wp-content/themes/enfold/framework/shortcodes/shortcodes-list.php): failed to open stream: No such file or directory in /home/rtannine/public_html/WordPress/wp-content/plugins/md-page-builder/js_composer/composer/wp_bakery_visual_composer.php on line 26

    Fatal error: require_once(): Failed opening required ‘/home/rtannine/public_html/WordPress/wp-content/themes/enfold/framework/shortcodes/shortcodes-list.php’ (include_path=’.:/opt/php53/lib/php’) in /home/rtannine/public_html/WordPress/wp-content/plugins/md-page-builder/js_composer/composer/wp_bakery_visual_composer.php on line 26

    #201256

    Hi Ryan!

    Try re-installing the theme over FTP following the steps in this video:

    Before doing so deactivate all currently active plugins as it looks like there is a conflict with visual composer but also to make sure there are no conflicts when trying to install the theme.

    Cheers!
    Devin

    #210705

    I’ve opened the folders and documentation. but I’ve got no clue about installing that on a wordpress FTP server. According to wordpress, they don’t allow any FTP access on their wordpress.com blogs. What should I do?

    #210712

    What’s your FTP server?

    #210715

    Hi!

    If you are on a WordPress.com blog then I don’t believe there is any way to install over FTP so you would need to re-try installing through the WordPress admin.

    Best regards,
    Devin

    #210732

    I can’t seem to find any way to install it on my wordpress, through the WordPress admin menu. I’m very lost here.

    #210850

    Hi!

    Please go to Appearance > Themes > Add New > Upload and choose theme zip file and install

    Cheers!
    Yigit

    #210877

    I went and looked it up and if you are on an actual WordPress.com blog then it looks like you aren’t actually able to use custom themes hosted outside of WordPress.org/.com: http://en.support.wordpress.com/themes/adding-new-themes/

    If you aren’t able to move your blog/site to a new host you will want to contact ThemeForest about a refund if you don’t have another place to use the theme.

    Sorry about the confusion, we don’t often run across .com users because of this.

    #211204

    Let me try and see if I can export the entire thing… oh dear.

Viewing 9 posts - 1 through 9 (of 9 total)

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