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  • #304875

    A complete fresh install, of wordpress and a re-downloaded copy from ThemeForest and it results two errors when accessing the layerslider option.

    [Error] ReferenceError: Can’t find variable: newMediaUploader
    openMediaLibrary (admin.js, line 893)
    (anonymous function) (admin.js, line 2653)
    l (load-scripts.php, line 2)
    fireWith (load-scripts.php, line 2)
    ready (load-scripts.php, line 2)
    A (load-scripts.php, line 2)
    [Error] TypeError: ‘undefined’ is not an object (evaluating ‘height.indexOf’)
    generatePreview (admin.js, line 649)
    (anonymous function) (admin.js, line 2649)
    dispatch (load-scripts.php, line 2)
    u (load-scripts.php, line 2)

    #304879

    Hi ryangough!

    Please try re-updating the theme via FTP – http://vimeo.com/67209750

    Best regards,
    Yigit

    #304885

    Hi, Thanks for the reply.

    I have tried this, the errors are still appearing.

    #304892

    Hey!

    Can you please try deactivating all active plugins and check if that helps?

    Best regards,
    Yigit

    #304897

    I have no plugins activated. It’s a very bare minimum site.

    #304900

    Hey!

    Can you try re-installing WordPress as well?
    Are you using WordPress version 3.9.2 and Enfold version 2.9.1?

    Regards,
    Yigit

    #304901

    It’s a fresh install from directly the wordpress site and themeforest.

    I can confirm it works on my webserver, but not my local webserver, where it has been working in all previous versions. Maybe this is a LayerSlider problem rather than a theme issue

    #304908

    Hey!

    It is definitely a LayerSlider issue. Unfortunately there is not much we can do to help you fix the issue on your local server but it is good to hear that everything is working fine, as expected on your live server.

    Regards,
    Yigit

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