October 20, 2013 at 2:22 am #177976
For some reason, all of a sudden my layerslider won’t save when we add a slide, or make changes to the image on a current slide, it will save the text changes though. Can you help?
Thanks,October 21, 2013 at 3:00 am #178221
Did you add a plugin prior to the issue? Please deactivate them. Can you please post a link to the website?
IsmaelOctober 21, 2013 at 3:46 am #178239
No new plugins were added or updated prior to the issue, here’s the link http://www.greenmarketing.com.au
Thanks for looking into this.October 21, 2013 at 7:40 am #178284
Sorry, I mean’t to also say I’ve deactivated all plugins, logged out, cleared cache and tried again with no success. thanks,October 21, 2013 at 7:55 am #178297
You have 7 plugins installed please try to deactivate them to create a new slide again. Remove browser cache or use another browser. Please post the login details here as a private reply so that we can check it.
IsmaelOctober 21, 2013 at 9:08 am #178322October 21, 2013 at 2:47 pm #178422
Hi. I seem to have the same problem.
I installed enfold last week and I haven’t yet installed any plugins. All I did before checking out the layersider, was doing some customization in the enfold theme, including uploading a logo and doing a bit of color changes.
the website is bezzerwizzer.dk/web/
JonasOctober 21, 2013 at 3:05 pm #178430October 21, 2013 at 3:57 pm #178460
ok problem persists. I just did a fresh install. and I still cant save layerslider. It just turns red and says saving and stays like that. for… 5 min. counting.
I suspect that it might be an isue with the some URL thing. because there are other errors to like the upload function in layerslider gives me an error when I try to upload.
It was a bother setting up the ftp program to I had to get a specific ip address for the url.
p.s. im still talking bezzerwizzer.dk/web/October 22, 2013 at 3:34 am #178831October 22, 2013 at 4:06 am #178836October 22, 2013 at 7:19 am #178906
@Marssolutions: I edited “NEW GSM Test” and I added a new Slide and a new layer on the existing slide without any problem. Please remove browser cache then reload the page a few times. Logout your account then login again. Use another browser if necessary.
IsmaelOctober 22, 2013 at 7:35 am #178908October 23, 2013 at 2:17 am #179346October 23, 2013 at 4:05 am #179423
Ok, we’ve seemed to have fixed this. It appears that by changing the URL in the image upload section to just /wp (we removed our url) it sorted it out. Not sure why it all of a sudden stopped working, but it’s fixed now. Thanks for your help Enfold.October 23, 2013 at 9:11 am #179540
Thank you for the support, im not sure its working, im having some other issues that im trying to sort out. So I’ll have to wait with testing the fix. but thanks a bunch any how.October 25, 2013 at 3:59 am #180455
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