Viewing 11 posts - 1 through 11 (of 11 total)
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  • April 26, 2017 at 7:49 pm #783663
    szimmerdesign76

    Hello.

    I am having some strange mobile spacing issues when using layer slider. I have removed my additional css, cleared cache and re-tested. On mobile, there is a large amount of space appearing below the slider. Any ideas.

    Thank you.

    April 30, 2017 at 4:49 am #785164
    Rikard

    Hey szimmerdesign76,

    Sorry for the late reply. Could you try updating the theme to the latest version (4.0.5) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/. Also make sure to clear the cache from your caching plugin after updating.

    Best regards,
    Rikard

    May 15, 2017 at 10:26 pm #793562
    szimmerdesign76

    Sorry, just saw this. For some reason I did not get an email notification? Anyway, I am still having the issue, even after updating. It does it with the sample slider as well. Any ideas?

    May 15, 2017 at 10:28 pm #793564
    szimmerdesign76

    As mentioned I updated Enfold as well as Layerslider. I also tried removing all custom css – same issue. On mobile vertical, all content below the slider is being pushed down.

    May 16, 2017 at 6:17 am #793726
    Rikard

    Hi,

    Thanks for the feedback, the login details are not working anymore though. Could you check and verify please?

    Best regards,
    Rikard

    May 16, 2017 at 4:43 pm #794094
    szimmerdesign76

    Sure. Attached.

    May 16, 2017 at 8:25 pm #794415
    Andy

    Hi,

    I checked on mobile, but can’t see any issues you’ve mentioned: http://i.imgur.com/jRtcGzm.png

    Could you fix it? if not please provide us screenshot highlighting the problem.

    Best regards,
    Andy

    May 17, 2017 at 3:56 pm #794934
    szimmerdesign76

    Safari and Firefox iOS –

    http://northstarpremierhomes.com/0193.PNG
    http://northstarpremierhomes.com/0194.PNG

    You will see the large gap appearing under the Layer Slider.

    May 18, 2017 at 7:13 am #795273
    Rikard

    Hi,

    Thanks for the screenshots and login details. First off, could you try updating the theme to the latest version (4.0.7) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    May 23, 2017 at 5:02 pm #798379
    szimmerdesign76

    All up to date. Same issue. I have narrowed it down to an issue with the Advanced Layer Slider media element on mobile. Seems to work fine when placing using the shortcode method, only its not full width.

    May 26, 2017 at 9:53 am #800039
    Andy

    Hi,

    I checked on Firefox and Safari mobile as well, but it always looks exactly as shown on my previous screenshot. So it seems to me like a simple browser cache issue on your end. Please make sure you have cleared your browser cache, hard refreshed a few times and have checked on a different device as well to double check.

    Best regards,
    Andy

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