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  • May 30, 2017 at 10:39 pm #801690
    galpinr

    When I animate a line of text, the background color does not move with the text. Am I missing something?

    Even if I just set the layer to fade in. The background-color is there as soon as the page loads, then the text fades in according to settings in the layaerslider.

    The background color of the layer does not seem to respond to settings in the layer. It is just static.

    Thanks!

    May 31, 2017 at 6:19 am #801820
    John Torvik

    Hey galpinr,

    Please, may you provide the website link? This way is easier to investigate the problem.

    Best regards,
    John Torvik

    May 31, 2017 at 4:38 pm #802092
    galpinr

    I am working in a secure development environment. That is where I am seeing the issue and I can’t give you access to it. So, I tried creating a test page on our production site. On our production server the layerslider is not saving any of my changes so I can’t demonstrate the behavior. The test page is: https://affiliations.si.edu/test-layerslider/

    On that test page, you see the button we created labeled: Affiliate Map. We want to fly another button in from the side. The button is created using BACKGROUND COLOR and ROUNDED CORNERS. The transition effect which moves the text from RIGHT to LEFT does not move the text background color along with it. The text background color just remains static while the text flies in. Obviously this is not the effect we are looking for.

    (Secondary issue) Our production environment does not allow WordPress to update and re-save physical files.

    Does the layerslider write to physical files on the site? Or does it save settings in the database?

    If it writes to files, can you tell me which files? I will request a permissions change that would enable WordPress to write to those files. Thanks.

    • This reply was modified 6 years, 10 months ago by galpinr.
    June 1, 2017 at 8:45 pm #802771
    galpinr

    There seems to be a number of problems with the layerslider. If I make a new one, it saves a couple changes and then it won’t save any more. I am still testing to see if there is any correlation between features used and when it stops saving.

    Regardless – it is unusable at this time and we need a solution asap – this is a new site and with this kind of inconsistency, the client is increasingly concerned about maintenance of the site going forward based on this experience.

    Hoping to bring them some good news with a solution from you good folks! Thanks for your help!

    June 1, 2017 at 9:11 pm #802775
    galpinr

    Make a copy of a layerslider, rename it, go back to list, name is not changed. At that point you already know that something is hosed.

    Suggestion?

    June 3, 2017 at 5:27 am #803246
    Ismael

    Hi,

    The layer slider saves the slides in the database but it requires permission to the the wp-content > uploads folder. Please provide the login details so that we can test the layer slider.

    // https://codex.wordpress.org/Changing_File_Permissions#Permission_Scheme_for_WordPress

    Best regards,
    Ismael

    June 8, 2017 at 5:00 pm #805663
    galpinr

    Thanks! Unfortunately, our login is LDAP enabled and I can’t create a temp network login.

    What permissions does the layerslider need? Does the layerslider need to be able to WRITE to files in the wp-content/upload folder? Which file(s)?

    Thanks!

    June 13, 2017 at 11:07 am #807357
    Ismael

    Hi,

    The plugin needs to be able to access the uploads folder because this is where it stores the images. Please follow the default permission scheme for WordPress. (link above)

    Best regards,
    Ismael

    June 13, 2017 at 3:26 pm #807519
    galpinr

    Ok thanks. The problems I am seeing are not related to images. Changes that are visible in the layerslider editor, and SAVED, are not visible in the public page display or if I close the layerslider and re-open it, the changes are gone. It is not saving them.

    EXAMPLE:
    I make a duplicate of a slider.
    I open the new slider and go to slider settings and CHANGE THE NAME of the slider.
    I select the SAVE CHANGES button.
    I go back to the list of sliders and the name was not changed.

    I am running the latest version of ENFOLD. 4.0.7

    How can get the layerslider to accept edits?

    June 14, 2017 at 9:45 am #807868
    Ismael

    Hi,

    How are you renaming the slider? If I am not mistaken, there is no such option in the layer slider settings unless you’re doing it directly in the database.

    // https://kriesi.at/support/topic/renaming-duplicated-layersliders/
    // https://kriesi.at/support/topic/renaming-layer-slider/

    Best regards,
    Ismael

    June 14, 2017 at 3:05 pm #808037
    galpinr

    The name of a slider can be changed in the SLIDER SETTINGS tab.
    1. Open a slider
    2. Select the SLIDER SETTINGS tab
    3. Edit the SLIDER SLUG field
    4. SAVE

    The layerslider on my dev site works as designed. On my live site it will not accept edits consistently.

    How can get the layerslider to accept edits?

    I am running the latest version of ENFOLD. 4.0.7

    June 15, 2017 at 5:26 pm #808634
    Victoria

    Hi galpinr,

    Are you getting any errors either in server log or in JavaScript console?

    Best regards,
    Victoria

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