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  • #734023

    Hi,

    We have suddenly been getting an error message from the LayerSlider plugin

    This message appears in the admin page for the layerslider, we only see the first line on all other pages with the layerslider on, it goes away if we remove the layerslider from the page:

    Warning: Invalid argument supplied for foreach() in D:\home\site\wwwroot\wp-includes\translations.php on line 1252 Warning: Invalid argument supplied for foreach() in D:\home\site\wwwroot\wp-includes\translations.php on line 1445 Notice: Undefined property: SQL_Translations::$previous_query in D:\home\site\wwwroot\wp-includes\wp-db.php on line 690 Warning: Invalid argument supplied for foreach() in D:\home\site\wwwroot\wp-includes\translations.php on line 1445

    We have updated to the latest version of enfold v3.8.4 and the issue is still here. We are also using Project Nami to host in Azure, this has been updated also to the latest version (WordPress v4.7.1)

    Also seeing messages like this in the Translate.log file:

    2017-01-16 09:55:25 Error Code: 102 -- Begin Query translation attempt:
    SELECT * FROM wp_layerslider
    										WHERE id = 8 AND flag_hidden = '0'
    										AND flag_deleted = '0'
    										ORDER BY date_c DESC LIMIT 1
    2017-01-16 09:55:26 -- Translation result:
    SELECT TOP 1 * FROM wp_layerslider
    										WHERE id = 8 AND flag_hidden = '0'
    										AND flag_deleted = '0'
    										ORDER BY date_c DESC 
    #734038

    Hey ssumner,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Yigit

    #734070

    Hi Yigit,

    Thanks for the reply.

    I’m afraid I can’t give you access to the site, are you able to instruct me on how to debug this issue?

    #734072

    Hi!

    Let us try!
    Can you please contact your hosting provider and learn which PHP version you are using. If you are using PHP7.1, please ask your hosting provider to downgrade it to 7.0.x.

    Cheers!
    Yigit

    #734085

    PHP version is 5.6 we are self hosting in Microsoft Azure

    #735421

    Hi,

    Have you tried de-activating all active plugins and try re-updating the theme via FTP and overwriting all files – kriesi.at/documentation/enfold/updating-your-theme-files/? If not, please do so.

    Best regards,
    Yigit

Viewing 6 posts - 1 through 6 (of 6 total)
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