Viewing 11 posts - 1 through 11 (of 11 total)
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  • #476966

    Hi,

    at the website http://www.rad-touren.at the layerslider WP loads the images distorted, only at the first time. At the second pass the images where loaded right. I saw that at the first time the image-height is the same as the image-width. At the second pass the image-height is right.

    I changed the slider-settings, buthing nothing changed. I deleted the cache and filled the cache again – nothing changed. I deactived js-minimizing and cleared und filled the cache again – nothing changed.

    Have you any idea, what the reason can be? And how I can solve this problem?

    Greets
    Daniela

    #477452

    Hi Daniela!

    Thank you for using Enfold.

    Did you add this image as layers? Go to the Styles panel then set the width and height to 100%.

    Best regards,
    Ismael

    #478153

    Hi,

    I am having a similar issue, didn’t want to create unnecessarily a new topic.

    I put up the custom images on the layerslider and I put the width as auto and height as say 50% or 65% and so on, it showed perfectly on the preview, but its messing it up on the main frontpage.

    I checked the LayerSlider documentation also, and they are claiming it could possibly be some jquery script regarding preloading images or something. Not sure what that is or how to disable it.

    Can you please help me with this. Thanks.

    #478159

    Ok, I figured it out, if you use % in either width or height under “Layout & Position” in the “Styles” option for the image it messes it up completely for some reason.

    Whereas, if you use the exact “px” value which you require for the height or width and set the other to “auto” you’re sorted.

    I’ve tested it in various mobile devices as well and it worked for me.

    #478247

    HI,

    I added the images as background-image. and the text as layer.

    Due to the hint of ankushthor I set in the slider-settings the width as auto and the height with 520 px, before the width was set as 100%. But nothing changed.

    The problem seems to be since the las upgrade.The enfold version is the latest.

    Greets,
    Daniela

    #478540

    Hey!

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #478630

    Hey!

    #480053

    Hi!

    Did you install the WP Rocket plugin? Please try to disable it then test the page again.

    Best regards,
    Ismael

    #482127

    Hi Ismeal,

    thank you for your hint. I deactived wp-rocket and the images was loaded right. I activated wp-rocket again and changed the settings for the loading of images. Now the images are loaded right.

    Best regards,
    Daniela

    #482513

    Hey!

    Great. If you don’t mind me asking, what is the exact settings that you changed? This may help other users who have WP Rocket on their installation.

    Best regards,
    Ismael

    #482577

    Hey,

    I changed the following setting:

    Go to Wp-rocket -> Settings

    the first setting is for “Lazyload”: Deactivate the checkbox for images

    Best regards,
    Daniela

Viewing 11 posts - 1 through 11 (of 11 total)
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