Viewing 14 posts - 1 through 14 (of 14 total)
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  • August 23, 2016 at 3:52 am #676131
    Justin

    Layout Builder isn’t working…nothing is working.
    The website isn’t responding to CSS.
    And the font size settings within the layout builder doesn’t work.
    Custom CSS doesn’t work….not sure what’s going on…

    Thanks

    August 24, 2016 at 6:07 am #676787
    Rikard

    Hi Justin,

    Your Sucuri plugin is blocking access unfortunately. Please disable it temporarily.

    Regards,
    Rikard

    August 24, 2016 at 4:03 pm #677075
    Justin

    Can I get your IP address Rikard?

    August 24, 2016 at 4:08 pm #677082
    Yigit

    Hi!

    Please temporarily disable IP restriction. We only login to sites that are publicly accessible and do not share our IP addresses.

    Regards,
    Yigit

    August 24, 2016 at 4:11 pm #677084
    Justin

    Yigit, will you respond to the problem right away then? The client was just majorly compromised, spent a thousands bucks to fix and don’t want them repeating this cycle again.

    August 24, 2016 at 4:22 pm #677094
    Yigit

    Hi!

    Have you referred to this pot – http://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/?
    Also, Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Best regards,
    Yigit

    August 25, 2016 at 12:39 am #677281
    Justin

    Blah! Caching issue for sure. Thanks boss!
    Justin

    August 25, 2016 at 12:51 am #677285
    Justin

    My Style sheet is still not responding. I really am not sure what is going on here

    August 25, 2016 at 2:00 pm #677507
    Yigit

    Hi,

    You are welcome!

    Can you please post your custom CSS here using http://pastebin.com/ so we can check your codes?

    Best regards,
    Yigit

    August 25, 2016 at 4:17 pm #677615
    Justin

    I updated an image like 4 times, cleared my cache, etc and it wouldn’t update. It wasn’t until I changed the file name and uploaded it that it reflected on the front end. So serious caching issues going on, but it doesn’t seem relative to a browser.

    August 25, 2016 at 4:26 pm #677625
    Yigit

    Hey!

    If you have any special characters in file names such as “å”, that might be the cause of the issue as well. Please make sure to use only English characters.

    Cheers!
    Yigit

    August 25, 2016 at 4:28 pm #677629
    Justin

    Hmmm Thanks…not sure what’s going on. I just know that nothing is responding as it should.
    I create a class, it doesn’t respond to the style.

    August 25, 2016 at 4:29 pm #677630
    Yigit

    Hi!

    You could try checking with your hosting provider, there might be some sort of server side caching.

    Best regards,
    Yigit

    August 25, 2016 at 4:30 pm #677632
    Justin

    That’s the next step I think. Seems very server-sided to me. Thank you.

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