Viewing 22 posts - 1 through 22 (of 22 total)
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  • #702088

    Hello!
    Using GD bbpress attachments plugin, users can upload images to forum comments. If one image is uploaded it has a thumbnail in the comment, and when i open it first the image opens, but there is 2 images in this pop up lightbox, the next is without name the thumbnail image. I know this second is the thumbnail grabbed because when i “turn off showing thumbnails for uploaded images”(in the GD plugin), then all is good, no duplications.
    Any ideas why it is doing this?
    Thanks,
    Daniel

    #702234

    Hey McGawain,

    Could you post a link to the site in question so that we can take a closer look please?

    Regards,
    Rikard

    #702583

    Hey!
    Sure, ill link a topic with images posted, and also a user name and pass, because its a membership website.

    #703547

    Hi,

    Thank you for the info. Unfortunately, the login info seems incorrect. I got this error when I try to logged in to the site.

    HIBA: Érvénytelen felhasználónév, e-mail cím, vagy jelszó.

    Best regards,
    Ismael

    #708406

    Hey,
    my bad sorry, try now with the same acc and pass, thanks!

    #708626

    Hi,

    Thanks, though it seems you haven’t set the correct permissions for the account:

    Elnézést, nincs megfelelő jogosultság ehhez az oldalhoz kapcsolódni.

    Best regards,
    Rikard

    #708679

    Sorry, all should be good now.

    #709391

    Hi,

    glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Best regards,
    Andy

    #709408

    Hey!

    I reopened this thread, as it was a misunderstanding from me.

    You are using a caching Plugin, so go into plugin’s settings and choose to switch off caching. Deactivate this and all other plugins. Afterwards clear browser cache and hard refresh a few times. Let us know which plugin is causing this issue.

    Cheers!
    Andy

    #709436

    HI! Noone of them seems to be causing it unfortunetly.

    #710220

    Hey Rikard! Any idea ? All good with the account right?
    Thanks!

    #710421

    Hi,

    yes, we can login now. However, I still think it’s caused by either caching function or by one of your plugins. Are we allowed to stich off your caching plugin and deactivate all of your plugins temporarily? to check which one could cause a conflict?

    Best regards,
    Andy

    #710802

    Sure, just please switch the maintenance plugin on whilist doing it.

    #711245

    Hi,

    which plugin is responsible for displaying attachments?

    Best regards,
    Andy

    #711429

    Using GD bbpress attachments plugin, users can upload images to forum comments. If one image is uploaded it has a thumbnail in the comment, and when i open it first the image opens, but there is 2 images in this pop up lightbox, the next is without name the thumbnail image. I know this second is the thumbnail grabbed because when i “turn off showing thumbnails for uploaded images”(in the GD plugin), then all is good, no duplications.

    #711430

    as for lightbox i dont really know, i did not download a plugin for it.

    #711914

    Hi,

    so why not simply use the function “turn off showing thumbnails for uploaded images”?

    Seems that this plugin does not work well with the in build lightbox from Enfold. We can’t do much about it unfortunately. Maybe plugin’s author could help you. Tell him to deactivate it’s lightbox function, so you are able to just use Enfold’s lightbox.

    Best regards,
    Andy

    #711961

    I need thumbnail function:/ Is it using its own lightbox then or..? If so is there no way to override it or, well i dont know..

    #711966

    It seems like enfold’s lightbox is just picking that thumbnail image up for some reason.

    #712608

    Hi,

    as long as you have enfold’s lightbox function activated it will use those thumbnails to create enfold’s lightboxe of course. You could choose to deactivate enfold’s lightbox by going to Enfold->Theme Options->Lightbox Modal Window

    Hope this helps.

    Best regards,
    Andy

    #713111

    hi,
    but why is that of course, i dont get it:/ Is there no way to exclude those thumbnails? I definietly want the lightbox to be active:/

    #713956

    Hi,

    you need to deactivate either Enfold’s lightbox or your plugin’s lightbox. Otherwise this error will occur.

    However, of course you could also hire a freelance developer for this job: http://kriesi.at/contact/customization

    Best regards,
    Andy

Viewing 22 posts - 1 through 22 (of 22 total)
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