Lightbox Modal Window Images Disappear: Enfold 3.8.5 & Safari 10.0.3 (12602.4.8) - Support

Viewing 8 posts - 1 through 8 (of 8 total)

Author

Posts
February 9, 2017 at 12:23 am #744555

bowmandesign
Participant

Blue Blouse

Lightbox Modal Window Images Disappear: Enfold 3.8.5 & Safari 10.0.3 (12602.4.8)

Lightbox Modal Window images disappear until the user moves the mouse.

February 13, 2017 at 9:00 am #746234

Vinay
Inactive Moderator

Hey bowmandesign,

It works fine on the demo link. Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Vinay

February 13, 2017 at 10:41 am #746286

bowmandesign
Participant

If you are using the version numbers noted above, and after you launch the Ligjtbox on a product page, not moving your mouse, you will see the issue on your demo site.

February 17, 2017 at 6:03 pm #748569

Andy
Inactive Moderator

Hi,

sorry but I don’t see any issues at all. Can you provide us screenshots please? use imgur.com or dropbox. Also check on another computer. Clear browser cache and hard refresh a few times.

Best regards,
Andy

February 17, 2017 at 7:05 pm #748584

bowmandesign
Participant

It’s easy to reproduce on your shop demo, it actually happens across the board on iPhone, iPad, and Desktop.

See screenshots for your shop demo,

Thanks for thoroughly digging into this.

February 17, 2017 at 7:11 pm #748587
Yigit
Keymaster
Hi!

Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
.mfp-img {
    -webkit-animation: none !important;
    animation: none !important;
}
```
Our devs already fixed the issue and it will be included in upcoming Enfold update next week.

Cheers!
Yigit
February 17, 2017 at 7:39 pm #748607

bowmandesign
Participant

Thanks Yigit!

February 17, 2017 at 7:41 pm #748612

Yigit
Keymaster

Hi!

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit
Author

Posts

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