We are filling our new abundance themed website with content and stumble on 2 major problems.
1. Shortcodes button in editor
We cannot use the shortcodes editor anymore. One day, it just stopped working. The only items we can use from the list are dividers and dropcaps. All other do not work anymore. We search your support database and tried all steps that you mentioned to other users like, disableing all plugins, update the funtions.php file but with no succes. We know others have this problem too and its a known problem for you guys but all information we found on the subject, didnt solve our problems.
Can you help us out on this one? We know, we can use the codes manually but thats such a pain in the @ss for employees that are not familiar with coding and such.
2. Opening links in new window
We also have this problem that when linking text to link and has to open in a new window, the lightbox viewer - im not sure this box is called lightbox but its the same box that woocommerce shows to show products - opens up and tells that "Image cannot be loaded. Make sure the path is correct and the image exists". This happens when we try to link text or images to link to an url and has to open in a new window. It also happens to all the Links in the dashboard link section. It has nothing to do with loading an image...we just want to open a new window to an URL...
When we move the move over the linked object, we clearly see the correct preview url in the browser, but when we click it, it opens the lightbox type thing...
Help us out here guys, we do not know were to look for the problem anymore....