Viewing 10 posts - 1 through 10 (of 10 total)
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  • #607028

    I have added a couple of affiliate links to some images on the new site I am constructing. I have set all but one link to open in a new window. In both the slider and the images below, all links open in a new window except the Tachyon links (2 of them). They open in the same window but are set to open in a new window. One image say Advanced Tachyon Technologies and the other is a pic of a man in front of a computer.

    Any idea why this is occurring. I have never had this happen before.

    Thank you,
    Debra

    #607180

    Hi Debra,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Thanks,
    Rikard

    #607991

    Hi Rikard,

    Below is the temporary admin login.

    I have added an affiliate page as well that has the Tachyon links with one other program. The Tachyon links never open in a new window and the other links always do.

    Thank you for your help.
    Debra

    • This reply was modified 7 years, 12 months ago by D579L.
    #608850

    Hey!

    You are using an old version of the theme, so please upgrade to Enfold 3.5.1 and let us know if you still need help afterwards.

    Cheers!
    Andy

    #609088

    I just checked and it says I am running the latest version, version 3.4.7. There is no update I can do.

    Debra

    #609095

    Hey!

    Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    Cheers!
    Yigit

    #610405

    I finally got the theme to update. I installed the above plug in that was recommended. It has been running for a few days. But, the Tachyon affiliate link is still opening in the same window even though all of the other links are opening in a new window. I have rechecked all of the links and they are set to open in a new window. This same link works fine in two of my other websites.

    #611275

    Hey!

    please deactivate all plugins to check which one is causing this issue. Let us know about your results.

    If you are done and still need help: are we allowed to deactivate your plugins by ourselves for testing purposes?

    Best regards,
    Andy

    #611595

    That worked. I found the plug in that was interfering and found one that works.

    Thank you for your help!
    Debra

    #611721

    Hey!

    Glad we could help! We have put together some useful info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

    Best regards,
    Vinay

Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Link not opening in a new page on some’ is closed to new replies.