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  • #746994
    #747330

    Hi David,

    Could you try loading your site in incognito mode to make sure that you are not getting cached results please? If that is not the case then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    #747425

    Hi Rikard, that’s not the problem, I’ve already loaded in incognito mode and the problem persists.

    I can’t give you acces to the site as the site is at my computer only, if I want to give you access, I’ve to publish it and for the moment I can’t publish it as long as I’ve another site at the domain, a “comming soon” site, you know what I mean? (see http://asometrica.es).

    Is there any way to give you information without having the need to publish the final site?.

    Thank you.

    #747803

    Hi,

    I’m not sure but it’s very difficult to help you out if we can’t actually inspect the site unfortunately. Maybe you could try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    #747879

    hi Rikard, so many thanks for your help.
    What I’m thinking about to do is to create a copy inside an inner directory of my hosting and give you access to it.
    So that way, you can get in and inspect what you need.
    I think that is a good solution, don’t you?.
    If you agree with it, I’d do it around tomorrow, ok?

    #748223

    Hi,

    Yes, that sounds like a good plan. Let us know when you have something tangible we can look at.

    Best regards,
    Rikard

    #750148

    Great Rikard!
    I’m done.

    #751557

    Hi,
    I found that you were also using the default transparent logo. These screenshots show you the two places to place your logo.
    postimage
    postimage
    I also created a transparent logo for you if you like :)
    postimage

    Best regards,
    Mike

    #751753

    So many thanks Mike.
    I’ll do it ASAP.
    So many thanks again.

    :)

    #751777

    Hi,
    Your welcome and Thank you for using Enfold.

    Best regards,
    Mike

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